Job Description:

Our manufacturing facility is looking for a qualified candidate to join our Project Coordinator/Sales department. An exciting opportunity for a hard-working, trustworthy & organized person, with a strong ability to multitask. A can-do attitude is a must, along with the ability to perform under stress, and adapt to a fast-paced work environment. Every job is different and attention to detail and quality are essential to the performance of this job. Our work environment is fast-paced and deadline specific.

Job Type: Full Time, Monday - Friday, 9:00 AM - 5:00 PM. This is a fully onsite role.

Responsibilities:

• Reach out to prospective customers via cold calling (approx. 75-125 calls per day)
• Convert potential customers and leads to repeat customers of the company
• Proactive follow-up with current and prospective customers to ensure that they have the best possible experience
• Answering phone calls, managing emails, and online chats from current and prospective customers
• Manage and care for new and current customer jobs and needs by providing excellent customer service
• Outbound calling to current and prospective customers

Additional Requirements:

• Must have good attendance and punctuality
• Excellent written and verbal communication skills
• Strong sense of urgency and commitment to meeting deadlines
• Self-motivated and dependable
• Reliable transportation
• Willingness to learn
• Enthusiasm for outbound calling
• Must be organized and detail oriented

Qualifications:

• High school graduate or equivalent combination of education and/or experience.
• Customer service experience required
• 1 year of outbound calling experience required
• Must be a fast learner and able to work independently
• PC proficient

Benefits:

• 401(k)
• Dental insurance
• Health insurance - including an option with no premium costs for employees!
• Paid time off
• Vision insurance
• Life insurance