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FOH General Manager
$72k-104k (estimate)
Full Time | Restaurants & Catering Services
2 Weeks Ago
shooters waterfront is Hiring a FOH General Manager Near Fort Lauderdale, FL
About Us:
Shooters Waterfront, a premier dining destination located on the scenic Intracoastal Waterway, offers a vibrant and sophisticated atmosphere for both guests and employees. Renowned for its picturesque waterfront views, this establishment prides itself on delivering exceptional culinary experiences with a focus on fresh, high-quality ingredients and innovative dishes. As a part of our team, you'll have the opportunity to work in a dynamic and engaging environment, where creativity is encouraged, and excellence is rewarded. We are committed to providing an inclusive workplace that values diversity and fosters professional growth, making Shooters Waterfront an ideal setting for individuals passionate about the hospitality industry and dedicated to delivering outstanding service.
At Shooters Waterfront, we take pride in our dynamic, engaging, and innovative culture. We seek individuals who excel in fast-paced settings and possess an entrepreneurial spirit that aligns with our forward-thinking ethos. The perfect candidate for our team is not only a seamless cultural match but also adept at navigating and thriving within environments that are frequently evolving and inherently fluid. At Shooters Waterfront, we value adaptability, creativity, and the ability to bring clarity and structure to complex situations, ensuring that we continue to set the standard in the hospitality industry.
Position Summary:
The Front of House (FOH) General Manager at Shooters Waterfront is responsible for overseeing the day-to-day operations of the restaurant's front-of-house, ensuring exceptional guest experiences, and driving sales and profitability. Working closely with the Executive Chef and reporting to the Director of Operations, the FOH General Manager leads a team of managers and service staff to maintain the highest standards of service, hospitality, and operational efficiency.
Reports to: Director of Operations.
Representative Roles and Responsibilities:
Guest:
- Prioritize exceptional guest experiences, proactively engaging with guests to solicit feedback and build loyalty.
- Handle guest requests, comments, and complaints effectively, ensuring prompt resolution and guest satisfaction.
- Lead local sales and marketing efforts to attract new business and cultivate repeat clientele.
Employee:
- Model and uphold company values and principles, communicating expectations to managers and employees.
- Recruit, train, and develop a top-quality team of service staff, fostering a culture of guest focus and excellence.
- Empower managers and employees to make decisions that positively impact the guest experience.
- Address employee concerns promptly, fostering positive working relationships and a productive work environment.
Financial:
- Develop and communicate financial goals and strategies to achieve increased sales and profitability.
- Monitor and manage labor, food, and beverage costs, taking corrective action as needed to meet business targets.
Process Excellence:
- Ensure the recruitment and retention of high-quality team members, overseeing the hiring process and maintaining staffing levels.
- Maintain adherence to food safety, sanitation, and quality standards, coaching managers on best practices.
- Coordinate building maintenance and repairs, oversee inventory management, and conduct administrative duties in compliance with regulations.
Required Qualifications/Skills:
- High school diploma required; Bachelor’s degree in Hospitality, Business, or related field preferred.
- Minimum 5 years of management experience in the restaurant, hotel, retail, or similar industry.
- Proven track record of excellence in a managerial role, with at least 3 years of consistent achievement in a full-service restaurant environment preferred.
- Strong leadership and communication skills, with proficiency in English.
- ServSafe and other relevant certifications preferred.
- Must be at least 21 years of age.
Benefits:
- Competitive salary with performance-based incentives.
- 50% company-paid comprehensive health insurance for employee, medical, dental, and vision coverage.
- Generous Paid Time Off (PTO) package for vacation, sick leave, and personal days.
- Opportunities for professional development and advancement within the company.
- Employee discounts on dining and special events at Shooters Waterfront.
- Voluntary ancillary products such as life insurance, disability insurance, and supplemental health coverage available.
- 5-day work week with up to 55 hours per week to allow for work-life balance.
Why work at Shooters Waterfront?
Working at Shooters Waterfront offers a unique and exhilarating opportunity to be part of a renowned establishment known for its stunning waterfront views and exceptional dining experience. Our team members are our greatest asset, and we are dedicated to fostering a supportive, dynamic, and inclusive work environment where every individual is valued and encouraged to grow both personally and professionally. At Shooters Waterfront, you'll collaborate with passionate professionals who share a commitment to excellence in the hospitality industry. We believe in rewarding hard work and innovation, offering competitive benefits, continuous learning opportunities, and the chance to make a significant impact in a high-energy setting. Joining our team means becoming part of a community that celebrates diversity, creativity, and the pursuit of excellence, making Shooters Waterfront not just a workplace, but a place where your career can flourish.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Restaurants & Catering Services
SALARY
$72k-104k (estimate)
POST DATE
05/03/2024
EXPIRATION DATE
07/02/2024
WEBSITE
shootersfortlauderdale.com
HEADQUARTERS
FORT LAUDERDALE, FL
SIZE
25 - 50
TYPE
Private
CEO
JOHN WILE
REVENUE
<$5M
INDUSTRY
Restaurants & Catering Services
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