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Foodja is Hiring a Customer Service Representative Near Irvine, CA
Foodja is the leading corporate restaurant delivery platform, committed to delivering exceptional services to our clients. We take pride in our dedication to quality, efficiency, and customer satisfaction.
If you're highly energetic, passionate about food, excel in customer service, and want to work with a great team, Foodja is your ideal destination.
The Opportunity:
As the Client Success Expert (CSE) at our Costa Mesa headquarters, you'll play a vital role in ensuring a positive and professional experience for our clients and restaurant partners. Some responsibilities will include but are not limited to:
- Resolve product or service issues, ensuring customer satisfaction.
- Respond promptly to customer inquiries via phone, chat, and email.
- Make inbound/outbound calls (100 calls per day) to support our clients effectively.
- Confirm orders with restaurants to ensure the orders will be prepared on time.
- Utilize logic to identify innovative solutions for clients.
- Collaborate with other team members to ensure seamless customer experiences.
The Experience
- High energy and passion for customer service.
- Strong communication and problem-solving skills.
- Desire to be part of an innovative and dynamic team.
- Knowledge of Microsoft Office Products.
- 1-2 years of customer service or restaurant experience is preferred.
The Perks:
- Competitive compensation (Base salary Bonus)
- Free or subsidized breakfast and lunch daily from local restaurants
- Health, dental, and vision benefits
- Voluntary benefits including pet insurance, life insurance, flexible spending accounts, and more.
- 401(k) Plan
- Employer-paid Life and AD&D Insurance
- Paid Time Off
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 35 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Vision insurance
Experience level:
- 1 year
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Call center
- In-person
Application Question(s):
- Are you available to work a 12:00 pm - 9 pm evening work shift?
Ability to Relocate:
- Irvine, CA 92614: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$41k-51k (estimate)
04/14/2024
08/10/2024
The job skills required for Customer Service Representative include Customer Service, Call Center, Problem Solving, Microsoft Office, Life Insurance, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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