Houston Museum of Natural Science is Hiring a Butterfly Center Representative, Visitor Services Dept. Near Houston, TX
Position: Butterfly Center Representative, Visitor Services Dept.
Employment Status: Part Time, Hourly, Non-Exempt, $12 per hour
Job Summary:
The Cockrell Butterfly Center is a three-story tropical rainforest conservatory in the heart of Houston. Its inhabitants include numerous non-native species of butterflies and plants.
If you enjoy working as part of a team and interacting with the public in an educational setting, and being in natural settings, the Butterfly Center Representative position could be your perfect fit.
The Butterfly Center Representative position is a dynamic role that is best suited for individuals with an interest in ecology and nature, who are enthusiastic, friendly and reliable.
Setting the tone for an enjoyable visit, Butterfly Center Representatives welcome guests and provide them with the essential guidelines to ensure the preservation of our butterflies within their rainforest habitat.
Representatives are also dispersed throughout the Cockrell Butterfly Center to assist guests and ensure the safety of our live animals and plants.
Essential Duties and Responsibilities:
Present a welcoming, safe and fun environment for museum guests through outstanding service and guest assistance
Greet guests and verify/scan tickets
Ensure guests enter in the ticketed timeframe
Ensure all guests understand the rainforest visitor guidelines to ensure the preservation of the butterflies and plants
Interpret basic educational information about the Butterfly Center and its animal and plant residents to guests
Patrol and monitor the Rainforest for safety concerns
Communicate and enforce museum rules and safety policies to visitors, including USDA-APHIS regulations
Assist guests and answer questions
Explain museum ticketing, venues and guest services to visitors
Understand and communicate the difference in museum membership levels and benefits to guests
Other duties as assigned
Knowledge, Skills and Abilities:
Bilingual a plus (Spanish/English)
Strong interpersonal and communication skills in order to speak to visitors and colleagues
Strong verbal communication skills in order to enforce and communicate rules to visitors
Comfortable working with crowds of people including school children
Able to adjust to changing workflow from slow to a fast pace working environment
Alert and able to respond quickly in an emergency
Interest in ecology, nature, entomology, science and history
Excellent customer service skills
Relevant volunteer or work experience is preferred
Requirements:
Available to work a minimum of two days per week, including weekends and holidays
Available to occasionally work special event evening shifts
Able to be in both stationary and circulating positions throughout shift for long periods of times
Able to work in an outdoor, tropical environment
Able to operate a scanner and POS machine
Able to effectively project voice to communicate rules to museum guests
Able to arrive to work on time and have proven track record of reliable punctuality and attendance
At least 16 years of age
Must comply with the museum’s health and safety protocols
Perks of Working at HMNS Include:
Free individual-level HMNS Membership
Free admission to museum exhibits, Butterfly Center, Planetarium, Giant Screen Theater and satellite facilities
Discounted programming including museum summer camp
Free staff parking
Flexible scheduling
Predominately daytime hours (some evenings may be required)
Application Instructions: Submit resume and completed Museum Application Form in one of the following ways:
By email to jobs@hmns.org
By mail to HMNS, c/o HR, 5555 Hermann Park Drive, Houston, Texas 77030
In person by dropping off your application materials c/o HR at the Museum Service desk at HMNS in Hermann Park
No phone calls, please.
HMNS does not to respond to inquiries regarding application status.
The Houston Museum of Natural Science is an EEO Employer.
Houston Museum of Natural Science, 5555 Hermann Park Drive, Houston, Texas 77030