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First Bank is Hiring a Customer Service Representative Near Clarion, IA
Customer Service:
- Process monetary transactions for customers, such as cashing monetary instruments, making deposits, withdrawals, and payments for mortgages, consumer loans, etc.
- Create money orders, official checks, etc.
- Scan transactions into system for processing
- Provide timely, courteous and professional customer service to all customers
- Build relationships with customers to better understand their banking needs
- Assist customers with resolution of account concerns and issues
- Promptly and cheerfully answer phone calls and greet in a professional manner.
- Accurately process transactions evidenced by balancing daily
- Ensure assigned cash drawer is kept secure at all times
- Keep cash drawer within assigned drawer limits
- Balance ATM, vault, etc. as assigned
- Responsible for having at minimum a general understanding of all products the bank offers and presenting bank products as solutions to customers
- Support the overall sales effort by referring customer to others within the bank for financial solutions
- Participate in retail product campaigns the bank initiates
- Open new accounts or close accounts for customers
- Complete and submit maintenance requests on behalf of customer
- Answer customer questions knowledgeably or take initiative to seek out answers on behalf of the customer
- Work as one collective bank team and assist in other departments as needed
- Understand and comply with the related laws and compliance regulations that pertain to the position including but not limited to bank secrecy act, confidentiality, privacy, and funds availability policy
- Complete training as needed or required
- Other duties as assigned
This is a full-time position with benefits. Hours of availability needed are Monday - Thursday 8am-4pm, Fridays 8am - 5pm and some Saturdays 8:15am-noon.
Explore this opportunity today, apply online.
EOE, including disability/vets
Job Summary
Full Time
$33k-42k (estimate)
05/03/2024
05/18/2024
localfirstbank.com
BURLINGTON, NC
500 - 1,000
1935
KEITH STRICKLAND
$5M - $10M
Banking
Related Companies
About First Bank
Established in 1935, First Bank is now the largest independent, full-service community bank headquartered in North Carolina. With more than 100 branches across the Carolinas, we provide the best-in-class financial solutions, advice and technology you need to manage your home or businesswith local decision makers who know your name and live in your neighborhood. Come see why individuals, families and businesses have trusted us for generations. Member FDIC | Equal Housing Lender
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
