16 Assistant Branch Manager Jobs in Franklin, NC
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First Bank is Hiring an Assistant Branch Manager Near Franklin, NC
ESSENTIAL FUNCTIONS:
- Provides support to all assigned areas of branch operations where service or assistance is needed.
- Reinforces the application of superior customer service through his or her own example along with appropriate follow through with involved customers and employees.
- Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
- Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing.
- Promotes and cross-sells the Bank’s products and services by assisting customers in their selection to meet their needs.
- Establishes proper identification of new customers and determines need and extent of reference investigation.
- Makes decisions regarding the opening of new accounts; assigns account numbers; completes forms requiring customer signature(s); checks credit history; accepts initial deposits; prepares all documents and items pertaining to checking accounts, savings accounts and certificates of deposit for processing.
- May participate in assuring quality control in regards to audits and certifications.
- Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
- Issues official checks, money orders, traveler’s checks and savings bond applications.
- Performs safe deposit duties by opening accounts, controlling access, assisting customers and processing affiliated reports.
- Performs lead duties including assigning and reviewing work for accuracy and completeness, assisting others in resolving problems, approving transactions within authority levels and training others in branch operations.
- Assists other branch offices is resolving operational inquiries and providing staff support.
- Accepts loan, installment and collection payments.
- Provides effective customer service and assists in resolving problems within given authority.
- Records, files, microfilms, updates information, prepares wire transfers and sorts mail or reports as required.
- Gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
- Answers telephones and directs callers to proper Bank personnel.
- Processes credit reports, credit card orders, address changes, check and deposit slip orders, endorsement stamp orders, ATM deposits, incoming and outgoing collections, incoming and outgoing wires, FICA payments, credit ratings, certifications, change orders and deposit slip corrections.
- May assist in opening and closing the vault daily; prepares and processes incoming and outgoing shipments; and assists in balancing vault currency and coin.
- May prepare and research levies, garnishments and other legal processes.
- Cross-trains less experienced branch personnel.
- Types routine letters, reports and forms.
- Maintains files, copies and faxes documents, and orders and distributes supplies.
- Completes annual compliance courses.
- Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
- Adheres to all levels of our Service Excellence standards.
- Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
- High school diploma or general education degree (GED); or the equivalent combination of education and experience. Work related experience should consist of duties in a business environment.
- Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
- Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
- Excellent organizational and time management skills – ability to work with minimal supervision.
- Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
- Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver’s license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations’ environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Job Summary
Full Time
Banking
$45k-55k (estimate)
05/01/2024
05/16/2024
localfirstbank.com
BURLINGTON, NC
500 - 1,000
1935
KEITH STRICKLAND
$5M - $10M
Banking
Related Companies
About First Bank
Established in 1935, First Bank is now the largest independent, full-service community bank headquartered in North Carolina. With more than 100 branches across the Carolinas, we provide the best-in-class financial solutions, advice and technology you need to manage your home or businesswith local decision makers who know your name and live in your neighborhood. Come see why individuals, families and businesses have trusted us for generations. Member FDIC | Equal Housing Lender
The job skills required for Assistant Branch Manager include Customer Service, Leadership, Products and Services, Branch Operations, ATM, Bank Secrecy Act, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Branch Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Branch Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant Branch Manager positions, which can be used as a reference in future career path planning. As an Assistant Branch Manager, it can be promoted into senior positions as a Top Branch Administration Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Branch Manager. You can explore the career advancement for an Assistant Branch Manager below and select your interested title to get hiring information.
If you are interested in becoming an Assistant Branch Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Branch Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Branch Manager job description and responsibilities
Assistant Branch Manager meet with clients, provide project updates, and assist with any project adjustments as client requests.
01/23/2022: Bloomington, IN
Assumes responsibility for supervision of branch office during the absence of the manager.
01/02/2022: Sioux Falls, SD
Assistant branch manager looks after the customer service and sales of the branch and has to be present for the assistance to the staff, customers and the manager on a given day.
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Assistant branch manager responsibilities are to work towards the progress of the organization and handle each and every function of the organization efficiently.
02/14/2022: Allentown, PA
Lead, monitor and coach branch employees to deliver a consistent positive customer experience.
02/14/2022: Baltimore, MD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Branch Manager jobs
Moreover, an assistant branch manager must also prioritize meeting the sales targets and staying within the allotted budget and deadlines.
03/02/2022: Springfield, IL
An assistant branch manager can field customer complaints and attempt to find solutions.
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High priority always comes first As Assistant Branch Manager.
02/11/2022: Fort Lauderdale, FL
The position of an assistant branch manager comes with a high degree of responsibility.
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This candidate must be flexible to coach and work from different areas throughout the branch.
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Step 3: View the best colleges and universities for Assistant Branch Manager.
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