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Sales Operations Representative
$73k-95k (estimate)
Full Time | Business Services
1 Month Ago
Certified Collectibles Group is Hiring a Sales Operations Representative Near Sarasota, FL
Sales Operations Representative
- We are seeking a motivated and versatile individual to join our team as a Sales Operations Representative. This role combines elements of sales support and operational coordination to ensure smooth operations and optimize our sales activities. The successful candidate will possess excellent organizational skills, a proactive attitude, and a passion for providing exceptional customer service. This position offers a unique opportunity to gain hands-on experience in both sales and operations within a dynamic and fast-paced environment.
In this role you will:
Sales Support
- Assist in prospecting new clients, generating leads, and managing dealer relationships.
- Identify potential target dealers and gather relevant industry information.
- Assist in organizing and coordinating sales meetings, client visits, and trade show participation.
Operations Coordination
- Coordinate with dealers, and internal departments to ensure timely delivery of product and services.
- Help streamline operational processes and identify areas for improvement to enhance efficiency.
- Collaborate with the operations team to maintain accurate documentation, including invoices and sales orders.
Customer Service:
- Promptly addressing customer inquiries and resolving issues with exceptional customer service
- Liaise between dealers, sales representatives, and operations teams to ensure smooth communication and order fulfillment.
- Handle customer complaints or escalations, striving to achieve satisfactory resolutions.
- Proactively follow up with dealers to ensure their satisfaction and identify opportunities for upselling or cross-selling.
What will help you succeed in the role:
- Bachelor's degree in business administration, marketing, operations, or a related field is preferred.
- Previous experience in sales support, customer service, or operational coordination is desirable but not mandatory.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Excellent written and verbal communication skills to engage with internal teams and external stakeholders.
- Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- Detail-oriented mindset with a commitment to accuracy in data entry and document management.
- Proactive and self-motivated individual who can work independently and as part of a team.
- Strong problem-solving abilities and a willingness to learn and adapt in a dynamic environment.
This is a full-time position with the potential for growth and development within the organization. If you are a motivated individual with a passion for sales and operations, and you enjoy working in a collaborative environment, we invite you to apply for this exciting opportunity.
CCG offers the most competitive compensation in the industry along with career advancement opportunities and a full-time benefits package including health, dental and vision insurance; 401(k) with company match; paid time off benefits and more. Salary commensurate with experience and ability.
About Us
Certified Collectibles Group (CCG) includes five of the world’s leading expert services companies for coins, paper money, comic books, stamps and other collectibles: Numismatic Guaranty Corporation (NGC), Numismatic Conservation Services (NCS), Paper Money Guaranty (PMG), Certified Guaranty Company (CGC), Authenticated Stamp Guaranty (ASG). Since 1987 the CCG companies have certified more than 85 million collectibles and maintain offices in Sarasota, Florida; London, England; Munich, Germany; and Shanghai and Hong Kong, China.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$73k-95k (estimate)
POST DATE
04/17/2024
EXPIRATION DATE
06/16/2024
WEBSITE
collectiblesgroup.com
HEADQUARTERS
LAKEWOOD RANCH, FL
SIZE
200 - 500
FOUNDED
2001
CEO
MARK SALZBERG
REVENUE
$10M - $50M
INDUSTRY
Business Services
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