About us

Comfort Inn and Suites is a small business in Romeoville, IL. We are professional, innovative and our goal is to We are hiring an Operations Manager for our Property. It is a limited service hotel with 63 sleeping rooms, indoor pool, meeting spaces. We are currently under renovation and seeking someone with true hospitality experience..

Our work environment includes:

• Growth opportunities
• Family Oriented company.

As the Operations Manager, you'll keep our hotel running smoothly, make sure everything is working well and all our guests are safe and comfortable. You'll maximize financial returns, driving development of people, creating and maintaining a memorable guest experience, and executing brand standards.

Duties and Responsibilities:

• Analyze financials to drive revenue and future profitability.
• Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
• Work with housekeeping, maintenance, and sales to develop goals and operational objectives.
• Demonstrate brand citizenship by maintaining compliance with all required brand and service standards.
• Ensure a safe and secure environment for guests, colleagues and hotel assets in compliance with policies and procedures.
• Responsible for overall hotel guest satisfaction.
• Interview, train, coach, counsel, and discipline according to hotel standards.
• Remain current on all hotel information and changes.

Requirements

• Minimum of 1 year experience as Operations Manager or Supervisor in hospitality setting.
• Experience is rooms and sales.
• Strong communication skills.
• Must be an extreme hands-on leader to promote a positive guest experience.
• Able to work a flexible schedule, including weekends and holiday.
• Must work well in stressful high-pressure situations.
• Be fully hands on in operations is a must

Job Type: Full-time

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Experience:

• Front Office Manager: 1 year (Required)

Ability to Relocate:

• Romeoville, IL 60446: Relocate before starting work (Required)

Work Location: In person