**Job Summary:**
Responsible for the development and deployment of automation projects at customer sites. Provide troubleshooting and technical support as needed.
**Essential Duties and Responsibilities:**
- Develop and implement automation projects.
- Document hours spent on projects and at customer sites within project tracking tool.
- Ensure customer accounts are in good standing or payment is arranged prior to completion of on-site work.
- Resolve issues to increase customer satisfaction.
- Introduce or recommend new products and promote automation upgrades while on site.
- Collaborate with sales and specialist teams to meet customer needs.
- Maintain required competency through training programs.
- Promote the value-add of offerings in competitive situations.
- Maintain targets, opportunities, activities, and projects in business tools.
- Assist in the development and maintenance of project management and standardization of project libraries.
**Qualifications:**
- Bachelor's Degree in Engineering or a technical field, or a combination of education and experience.
- Minimum of 3 years of experience in automation engineering projects.
- Proficiency in Rockwell Automation Software.
- Experience with Inductive Automation, Wonderware, Siemens, or Eaton is a plus.
- Strong background in electrical engineering.
- Valid driver's license and clean driving record.
- Strong problem-solving skills and ability to troubleshoot technical issues effectively.
- Excellent communication skills to interact with customers and internal teams effectively.
- Ability to work independently and manage projects efficiently.
- Knowledge of vendor guidelines, compliance, and code of ethics, including Rockwell Automation, Siemens, and Eaton.
**Physical Requirements:**
- This position involves standing, walking, lifting, and carrying up to 50 pounds.
- 50% of the time is spent traveling to industrial locations.