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The Helpdesk Technician addresses end-user computer related hardware or software issues through a ticketing system and is on-site mainly to support employees to resolve technical problems. This role responds to tickets created by users and offers technical support to employees as customers that use computer systems, hardware, and software. Training on systems is also a responsibility of this position. This role will require availability and response outside normal business hours (break/fix, upgrades and maintenance). Position does include On-Call responsibilities.
Minimum Qualifications
Physical Demands
Work Environment
Gothenburg Health is a critical access hospital and clinics located in Gothenburg, Nebraska. This is an opportunity to join an innovative and positive work culture with a growing healthcare provider with unparalleled passion. We offer a competitive salary and benefit package that includes vacation and sick leave, extended illness, health insurance, paid life insurance, paid long term disability, and a defined contribution retirement plan with an employer match.
Apply now online to begin your journey with Gothenburg Health.
Requirements:PI40c4f987aa9d-31181-34307762
Full Time
$50k-63k (estimate)
05/02/2024
05/20/2024
The following is the career advancement route for Helpdesk Analyst positions, which can be used as a reference in future career path planning. As a Helpdesk Analyst, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Helpdesk Analyst. You can explore the career advancement for a Helpdesk Analyst below and select your interested title to get hiring information.