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The primary purpose of the position is to support excellent service and stress- free visits for inpatients, family members and visitors at Pioneers. Improve patient satisfaction relating to meeting emotional needs, comfort of family and visitors by providing friendly visits and looking for opportunities to meet a need in advance of the patient expressing a complaint.
EDUCATION, KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE:
1. Maintain respect for patient privacy by following the HIPAA Privacy and Security policies and procedures.
2. Must be confident, secure in talking with a variety of people from various backgrounds and always identifying opportunities for improvements.
3. Role model behaviors that value diversity of our patients, and visitors.
Full Time
$30k-39k (estimate)
05/07/2024
05/20/2024
pmhd.org
Brawley, CA
200 - 500
The following is the career advancement route for Patient Experience Concierge positions, which can be used as a reference in future career path planning. As a Patient Experience Concierge, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Experience Concierge. You can explore the career advancement for a Patient Experience Concierge below and select your interested title to get hiring information.