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Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Patient Experience Concierge opening with Presbyterian/St. Luke's Medical Center today and find out what it truly means to be a part of the HCA Healthcare team.
Presbyterian/St. Luke's Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
We are seeking a Patient Experience Concierge for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!
As a Patient Experience Concierge, you will provide exceptional service to our patient population. You will be responsible for greeting and navigating patients and their guests in registration lobby. You’ll provide assistance to patients checking-in for services and expedite patient flow.
What you will do in this role:
What qualifications you will need:
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive
If you find this opportunity compelling, we encourage you to apply for our Patient Experience Concierge opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Full Time
$28k-38k (estimate)
05/03/2024
07/02/2024
The job skills required for Patient Experience Concierge include Customer Service, Scheduling, Billing, Leadership, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Experience Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Experience Concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Experience Concierge positions, which can be used as a reference in future career path planning. As a Patient Experience Concierge, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Experience Concierge. You can explore the career advancement for a Patient Experience Concierge below and select your interested title to get hiring information.