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Location
The Burnham Nashville - 501 5th Ave. S.
Business
We know that a "one-size-fits-all" approach doesn't work when it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Overview:
Coordinates general business office activities of an apartment community. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate associates. First point of contact with resident and provides high level of customer service.
First point of contact with residents. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate associates
* Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately
* Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures
* Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures to ensure compliance while performing tasks
* Receives, logs and distributes packages to residents and obtains signature for package delivery
* Performs administrative functions including, but not limited to: answering and screening telephone calls, typing and proofreading materials, preparing routine correspondence, scheduling appointments, screening and distributing incoming mail, maintaining files and records, schedule meeting rooms and insuring deposits are paid and contracts are signed
Requirements:
* A high school diploma or GED is required. Vocational training or some college courses completed is preferred
* In addition to the education outlined above, 1-2 years of customer service experience
* Good customer service skills
* Good communication skills
Great Incentives!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
* Full benefits package
* Generous paid time off
* 401(k) with company match
* Growth and advancement opportunities
* Lucrative referral bonus program
* Incredible associate rental discount if you choose to live on-site! Who wouldn't want to live at one of our beautiful properties (especially at a discounted rate)?!
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace
#LI-DG24
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
#BPMF
Full Time
$36k-49k (estimate)
05/03/2024
05/16/2024
brookfieldresidential.com
CALGARY, ALBERTA
1,000 - 3,000
1956
Private
ALAN NORRIS
$1B - $3B
Consumer Services
Brookfield Residential offers real estate development and consulting services.
The following is the career advancement route for Resident Services Coordinator positions, which can be used as a reference in future career path planning. As a Resident Services Coordinator, it can be promoted into senior positions as a Commercial Property Manager I that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Resident Services Coordinator. You can explore the career advancement for a Resident Services Coordinator below and select your interested title to get hiring information.
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Career tips from people on Resident Services Coordinator jobs
Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook) is huge advantage.
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Proven ability to work with diverse groups in cooperative problem-solving and consensus building.
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