Cookie Cart is a social enterprise that teaches life, leadership, and employment skills to teens of color through on-the-job and classroom experiences in nonprofit bakeries. We envision equitable communities where Cookie Cart alumni thrive and lead.

Position Summary: The Production Supervisor is a key member of the adult bakery team at Cookie Cart and is primarily responsible for managing daily bakery operations. The Production Supervisor works in partnership with the Bakery Manager and/or Experiential Learning Manager to support the supervision and direction of 10 - 15 youth employees during each bakery shift while they learn to deliver superior customer service, process cookie dough, prepare customer orders, and clean and disinfect the kitchen, workspaces, and building. A successful candidate will be reliable, patient, flexible, and can multi-task at a fast pace. Day, evening, and weekend hours as demand requires.

Primary Duties and Responsibilities:

· Develop effective daily and weekly work plans based on weekly sales projections, staffing patterns, and previous operating results.

· Supervise and manage staff of Cookie Cart youth and young adult employees to promote teamwork, career readiness, and efficiency through daily feedback and coaching.

· Responsible for daily baking production following guidelines set by Bakery Manager with a focus on quality control.

· Oversee quality assurance of all bakery products, including accurate packaging and fulfillment of orders. Complete all bakery logs and documentation.

· Develop strong line of effective communication with sales department to produce high quality products, fulfill accurate orders, and deliver excellent customer service.

· Manage bakery inventory daily, weekly, and monthly to ensure proper product control.

· Maintain a clean and safe work environment by enforcing and following all health, safety, and sanitation regulations and procedures.

· Provide leadership, support and guidance to ensure that food quality standards, inventory levels, food safety and sanitation guidelines and customer service expectations are met and maintained.

· Ensure Bakery team members are properly trained; establish/maintain cross training practices to optimize production. Including bakery operation trainings for youth and adult staff.

· Provide prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions, both in-person and via phone.

Experience and Qualifications:

· Previous experience in food service management or commercial bakery.

· Ability to successfully lead, coach, train, develop, and motivate a team.

· Strong personal accountability for attendance.

· Ability to work effectively in a fast-paced environment.

· Excellent customer service, communication, organizational and planning skills.

· Ability to make independent decisions regarding department needs and priorities.

· Serv-Safe Food Handler Certification is a plus.

· Experience baking with a commercial oven, and/or cookie or cake decorating is preferred.

· Strong time management and administrative skills.

· Prefer degree or coursework in Culinary Arts.

· Ability to be on your feet for long periods of time and lift 50 pounds on a regular basis.

WORK SCHEDULE

This work schedule is to fit in with youth needs in the bakery as well as bakery operations. The schedule is Sunday-Thursday. Schedule will change during the summertime as youth are out of school - more operations will be done during the weekdays.

Tuesdays and Thursdays: 11am - 7pm

Sundays, Mondays, and Wednesdays: 8:30am-4:30pm

Cookie Cart is proud to be an equal opportunity employer. We encourage anyone, regardless of race, age, color, religion, national origin, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, pregnancy or any other classification protected by law to apply.

We pride ourselves on inclusiveness and honor diverse strengths, contributions, voices, and backgrounds.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Experience:

• Cooking: 1 year (Preferred)
• Youth Development: 1 year (Preferred)

Ability to Relocate:

• Minneapolis, MN 55411: Relocate before starting work (Required)

Work Location: In person