Established in 2018, Tineco is now leading the evolution in floor care. Our focus is to create better floor care products that allow people to “live easy, enjoy life”, by delivering products that make every day cleaning easier, faster and smarter. At Tineco, we are building a creative, diverse team of talented people to take part in this journey. We recognize people are crucial to our success as an organization. Those individuals who are willing to jump in and take on new challenges will thrive in our growing organization. 

We are seeking a highly skilled Senior Operations Manager to oversee our 3PL facilities. The ideal candidate will focus on maintaining accurate inventory levels, streamlining operational processes, managing budgets, tracking performance metrics, and integrating technology solutions. The successful candidate will drive operational excellence, optimize resource utilization, and enhance productivity through continuous improvement initiatives.

Role and Responsibilities:

1. Inventory Accuracy Management:
• Oversee the implementation and maintenance of inventory control systems to ensure accurate stock levels.
• Conduct regular audits and establish cycle count requirements to validate inventory accuracy and address discrepancies promptly.
2. Process Development and Improvement:
• Develop, document, and implement standard operating procedures (SOPs) between Tineco and 3PL to streamline processes and improve efficiency.
• Continuously assess and refine operational processes to enhance productivity and reduce errors.
3. Budget Management and Cost Control:
• Monitor and manage operational budgets to ensure financial targets are met while maintaining high levels of service.
• Identify cost-saving opportunities and implement measures to optimize resource utilization and reduce operational expenses.
4. Performance Metrics and Reporting:
• Develop and track key performance indicators (KPIs) to measure operational performance and identify areas for improvement.
• Prepare and present regular reports on inventory accuracy, process efficiency, and budget adherence to senior management.
5. Technology and Systems Integration:
• Evaluate and implement warehouse management systems (WMS) and other technology solutions to improve operational efficiency.
• Collaborate with IT and other departments to integrate systems and ensure seamless data flow and accuracy.

Skills and Qualifications

• Bachelor’s degree in Operations, Supply Chain, Business or other related fields. 
• 7-10 years of professional experience in Supply Chain and Operations related functions, with specific experience operating in global organization.
• Strong working knowledge of shipping, warehousing and inventory control practices, as well as computerized ordering/inventory tracking systems
• Solid working knowledge of retail distribution channels and service level requirements.
• Experience in re-designing or implementing new processes.
• Proven history of managing ambiguity and complexity in growing organization.
• Ability to develop and maintain excellent working relationships with all appropriate levels with internal and external stakeholders, both in the USA and China.
• Strong interpersonal and conversational skills, comfortable presenting to larger audiences.
• Ability to listen, think strategically and execute tactically to push the business forward.
• Excels in balancing competing priorities and prioritizing key business objectives.

Salary Range:

• $150,000-160,000

Benefits:

• Medical, dental, and vision – 90% company paid for employee only plans, 80% company paid for dependent plans
• 401(k) plan with 50% company match up to 4% of salary
• 10 holidays
• 15 days PTO
• 10-15% bonus potential based on meeting annual KPIs
• Employee Assistance Program (EAP)
• 60% Company Paid Long Term Disability
• $20,000 Company Paid Life & AD&D Insurance
• Access to Health Advocacy – provides expert help in navigating the complex healthcare system, 24/7