Compensation Type

Highgate Hotels

LEFT LANE Hospitality in partnership with Highgate Hotels is excited to introduce the Hotel Bardo. LEFT LANE Hospitality is a vertically integrated company specializing in acquiring and transforming hotels that share a common thread of textured history and progressive cultural landscapes. Committed to fostering a warm, welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create moments of exceptional rarity through dynamic guest experiences and warm anticipatory service. We believe in making powerful first and lasting impressions and want both our guests and team members to feel known, looked after, and at home. How we want our guests to feel when staying with Us is the same as…how we want our team to feel every day.

Highgate, is a hospitality forward company that provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.

Location

Hotel Bardo Savannah

More than a hotel, Bardo is equal parts urban resort and neighborhood clubhouse. A collection of ephemeral moments, chance encounters, and stirring experiences from morning to night. Moments of exceptional rarity, tucked into a historic and beloved Savannah icon.

Hotel Bardo Savannah | Your Ultimate Stay Experience (staybardo.com)

Overview

Hotel Bardo Savannah is seeking a personable, dynamic, and knowledgeable House Car Driver to join our Front Office team. The House Car Driver is a “culture setter” who creates memorable experiences by offering prompt and reliable transportation to resort guests and club members. This individual plays a critical role in delivering exceptional, warm and attentive service at our luxury urban resort.

Responsibilities

• Operate the resort’s house car to transport guests and members to and from designated locations safely and efficiently
• Greet guests in a friendly and professional manner, assist with loading and unloading luggage, and ensure their comfort throughout the journey
• Maintain the cleanliness and appearance of the house car both inside and out, including regular cleaning and detailing
• Adhere to all traffic laws and resort policies, always ensuring the safety of guests and pedestrians
• Monitor and report any vehicle maintenance issues or concerns to the appropriate resort team member/leader
• Collaborate with concierge and front office team to hold a thorough, on-brand knowledge of local attractions, restaurants, and points of interest to assist guests with recommendations and directions
• Provide exceptional service by anticipating guests' needs and addressing any concerns or requests promptly and courteously
• Keep accurate records of mileage, trips, and fuel expenses, and submit reports to management as required
• Collaborate with the concierge team to coordinate transportation services and ensure a seamless guest experience
• Perform any other duties assigned by management to support the overall operation of the resort

Qualifications

• Valid driver's license with a clean driving record
• Previous experience as a professional driver or chauffeur preferred
• Excellent communication and interpersonal skills, with the ability to interact effectively with guests and colleagues from diverse backgrounds
• Strong knowledge of local roads, traffic patterns, and attractions
• Ability to maintain a high level of professionalism and discretion when dealing with guests' personal information and requests
• Flexible schedule, including evenings, weekends, and holidays, as needed
• Ability to lift and carry luggage of various sizes and weights
• Impeccable grooming and professional appearance
• Ability to work independently with minimal supervision while adhering to hotel policies and procedures
• A positive attitude and a willingness to go above and beyond to exceed guests' expectations