Are you ready to join a forward-thinking, established restaurant as Taproom Manager?

This is a full-time salaried role at $45,000.

Job Duties:

• Oversee taproom and kitchen activities as assigned, with focus on customer service and
• hospitality standards, taproom cleanliness, and quality of beer
• Responsible for leading a team of 15-25 servers and kitchen staff
• Ensure customer satisfaction by conducting table touches throughout the guest experience
• Responsible for employee scheduling of taproom and kitchen activities as assigned to ensure daily schedules are in line with the prescribed staffing plan
• Oversee front of house labor & kitchen percentages and budgets, inventory, cost of goods sold and all related expenses in line with company KPIs and standards
• Oversee draft system maintenance & inventory
• Manages taproom budget for DOE, maintenance, and profitability. Orders food product and DOE products.
• Inspects public areas before patrons arrive and maintain cleanliness during business hours.
• Supervises and maintains weekly inventories to calculate, monitor and control food and beverage costs.
• Supervise cleaning and maintenance of equipment and arranges for repairs, contracts and other services. Engages in preventive maintenance tactics to keep equipment and facilities clean, and in good working order.
• Maintain POS system as needed due to new hires, beer, and menu changes, etc.
• Responsible for website maintenance and ensuring information is current. Fulfills online store orders.
• Responsible for addressing escalated patron concerns and offering appropriate solutions to satisfy their needs while adhering to standards and policy
• Anticipate staffing needs, hires appropriately and appropriately addresses concerns and complaints with staff. Discipline and terminate staff as appropriate. Maintains HR and employee files.
• Responsible for recruiting, hiring, coaching and developing talent to exceed customer expectations and serve food and beer that is a catalyst for conversation and community
• Ensure safety and compliance with safety and health regulations. Coaches and trains employees on monthly safety trainings.
• Sustains a high level of product knowledge
• Structures loyalty program, organize events and beer releases, and maintains mailing and customer loyalty list
• Works toward continuous quality improvement
• Upholds, supports and promotes all company policies and procedures
• Drafts and maintains policy documents, SOPs, Emergency Action Plans, and Employee Handbook, and additional as required or assigned

Qualifications:

• Common sense
• Associate’s Degree in Business Administration and at least one year of managerial experience in the restaurant industry
• OR no degree (must have HS diploma or GED) and at least two years of managerial experience in the restaurant industry
• Enjoy craft beer 
• Previous experience in the brewery industry is strongly preferred
• Able to be on your feet for 30-40 hours a week 
• Lift 25 lbs above your head comfortably
• Friendly, approachable, and firm leadership style
• Intermediate use of Microsoft software programs including Excel and Word
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Benefits:

• 401k matching vested on the first day of enrollment (eligible after 90 days with the company)
• Health, dental, and vision insurance
• 10 days PTO and four paid holidays
• Free beer or NA beverage after every shift
• Employee discount on merch, food, and drinks