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**Covid-19 Update:** Magellan Health is taking the implications of the coronavirus (COVID-19) pandemic very seriously. The health and well-being of our colleagues, members, providers and customers is our top priority. To learn more about Magellans available resources and COVID-19, .
**Employees may be required to comply with federal, customer and/or company requirements to be fully vaccinated against COVID-19 (unless legally entitled to a disability or religious accommodation) or to submit to regular COVID testing as a condition of employment. If selected for an interview, your Talent Acquisition Consultant will discuss business and role-specific COVID-19 vaccination requirements and other safety protocols as applicable to the role for which you are applying.** ****Customer Service Careers****
**As part of Magellans unique focus on the health and well-being of every individual that we serve, our Customer Service team has an opportunity to provide outstanding service to internal and external customers.**
By joining the customer service team, you have opportunities to resolve customer administrative concerns, attend to risk management issues associated with case management and processes appeal requests. Youll manage relationships with key health plans and provider networks for the purpose of implementing Magellans cost saving products into large markets nationally.
We offer opportunities in customer service, workforce planning, claims, provider relations, appeals, and project management that allow you to perform meaningful work and feel confident that you matter in the organization that makes a real difference in the world. ***If*** ***you have a passion for customer interactions, striving to resolve member and provider needs or are passionate about managing medium to large-scale projects there is a role for you within our operations.*** Customer Service ( 36 ) jobs * Customer Service
Location Rancho Cordova, California, 95670 Category Customer Service Job Id R00000046687 Primary function is to supervise the customer care staff responsible for responding to telephone inquiries from providers and members as they relate to eligibility, benefits, claims, and authorization...
Location San Diego, California, 92108 Category Customer Service Job Id R00000047835 Primary function is to supervise the customer care staff responsible for responding to telephone inquiries from providers and members as they relate to eligibility, benefits, claims, and authorization...
Location Rancho Cordova, California, 95670 Category Customer Service Job Id R00000043380 This position is a front-line service position providing assistance to Magellan's members and providers regarding programs, policies, and procedures. Responsibilities include answering incoming calls related...
Location Harrisburg, Pennsylvania, 17112 Category Customer Service Job Id R00000045956 This position is a front-line service position providing assistance to Magellan's members and providers regarding programs, policies, and procedures. Responsibilities include answering incoming calls related...
Location Remote United States of America Category Customer Service Job Id R00000047423 Location United States, District of Columbia, 20001 Category Customer Service Job Id R00000048049 Category Customer Service Job Id R00000046668
Jacksonville, Florida, 32202
Phoenix, Arizona, 85004
Maryland Heights, Missouri, 63043
Dallas, Texas, 75201
Arlington, Virginia, 22201
Remote United States of America Primary function is to supervise the customer care staff responsible for responding to telephone inquiries from providers and members as they relate to eligibility, benefits, claims, and authorization
Location Harrisburg, Pennsylvania, 17112 Category Customer Service Job Id R00000047325 Category Customer Service Job Id R00000047577
San Diego, California, 92108
Rancho Cordova, California, 95670
Los Angeles, California, 90004
Los Angeles, California, 90012
Los Angeles, California, 90025
Los Angeles, California, 90038
Los Angeles, California, 90064
San Francisco, California, 94122
San Francisco, California, 94133
San Francisco, California, 94080
San Francisco, California, 94111 This position is a front-line service position providing assistance to Magellan's members and providers regarding programs, policies, and procedures. Responsibilities include answering incoming calls related...
Category Customer Service Job Id R00000048314
United States, District of Columbia, 20001
Phoenix, Arizona, 85011
Miami, Florida, 33132
Maryland Heights, Missouri, 63043
Fort Worth, Texas, 76116 This position is a front-line service position providing assistance to Magellan's members and providers regarding programs, policies, and procedures. Responsibilities include answering incoming calls related...
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Full Time
$40k-50k (estimate)
06/10/2024
06/23/2024
The following is the career advancement route for Customer Service 36 positions, which can be used as a reference in future career path planning. As a Customer Service 36, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service 36. You can explore the career advancement for a Customer Service 36 below and select your interested title to get hiring information.