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Position Summary
The Customer Service Representatives will serve Atlas Disposal customers by providing information and resolution of product and service-related topics over the phone, by email, and through text messaging. CSRs will work closely with other departments to resolve product or service needs.
Work Environment and Expectations
This is a full-time, non-exempt hourly in office position
Schedule is Monday Friday
CSRs may be asked to work overtime as needed
Starting pay is $18 per hour
Benefits
Each eligible employee receives a competitive compensation package including:
Medical
Dental
Vision
Life Insurance
Long-Term Disability
Company match on 401K
Paid Vacation, Holidays, and Sick Days.
Qualifications
1-2 years of customer service in a call center environment.
High School Diploma.
Bi-lingual Spanish or Russian speaking is a plus
Some sales experience desired
Waste industry experience is a plus.
Excellent oral and written communication skills.
Advanced knowledge and efficient use of Microsoft Office Suite.
Strong ability to work well with people, under pressure, and with stringent time restraints.
Strong ability to work on multiple tasks such as email, text messages, and phone calls.
Duties and Responsibilities
Handle commercial, residential, and roll-off customer calls for new and existing accounts, which may include service changes, billing questions, service cancellations, missed pickups, etc.
Complete appropriate forms and data entry as required ensuring accurate billing of stops, starts, and adjustments on customer accounts.
Generate credit and debit memos as necessary.
Work with a team of Customer Service Representatives collectively to achieve team goals.
Perform other duties as assigned.
About Us
Atlas Disposal Industries was established in March of 1998, by a group of property owners, in response to the new recycling mandates that were passed by the State of California. Quickly, Atlas Disposal became the best choice for waste management in Sacramento based on responses from local companies. Atlas has held onto that throughout our 25 years by supporting the communities our employees live and work in along with our strong purpose of preserving the environment. Atlas Disposal ventured out and expanded operations in Salt Lake City, Utah in September of 2018 and Phoenix, AZ in December of 2021. We pride ourselves on being independently owned, locally operated, and aimed at preserving our spaces. Visit our website to learn more, atlasdisposal.com.
Other
$39k-49k (estimate)
02/03/2023
05/20/2025
atlasdisposal.net
Alpharetta, GA
<25
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Products and Services, Communication Skills, Billing, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.