24 customer service manager n Jobs in portage, mi
Portage Online is Hiring a Service Manager Near Portage, MI
**Service Manager**
Posted on February 24, 2022. Primary Region:
Service Manager Portage Location
genAG Inc. is looking for a full time, Service Manger for our Portage la Prairie location, reporting to the Store Manager. As the Service Manager, you will manage and direct the Service Department operations in a way that ensures efficiency, quality workmanship, and complete Customer satisfaction, while having a strong desire to work together as part of the genAG family, in order to provide the best possible experience for all stakeholders.
WHAT YOU WILL DO:
Prioritize Safety and Health in all work activity, following all Provincial and
Federal Occupational Health and Safety Laws, Employment Standards, and
WHMIS
Conduct daily stand-up meetings with Service Department, includes Safety
Talk
Schedule and assign all service work to technicians (in-house and field calls)
Develop and maintain quality controls in the Service Dept to customer
satisfaction
Advise Customers of repairs and the estimated cost of repairs
Resolve Service Customer concerns
Be the First point of Customer contact for the Service department
Promote and sell equipment inspections
Schedule training and development for the technicians
Assist technicians in identifying / ordering parts
Assist in hiring technicians when needed
Keep a friendly and positive attitude
Perform employee reviews
Review warranty claims for submission
Oversee the care and maintenance of fleet, tools, and shop
Be available as on-call support, to dispatch and assist field Technicians
WHAT YOU WILL EXPERIENCE:
Competitive wages
Personal training and development
A great Family work environment
Profit Sharing Program
Group benefits:
o Life Insurance
o Short term and long-term disability
o Extended Health Care
o Vision
o Dental
o Employee Assistance Program
Interested candidates may submit their resume by email to HR@genag.com.
genAG Inc. is a privately owned family based company that believes every person should have the opportunity to use their skills and passion in ways that are fulfilling, productive, and which build a sustainable future for all stakeholders. We also believe every person deserves a high standard of respect and support from their employer, as well as from their workplace family. Success comes through our working and growing together and through our service to others. Service is a pillar upon which weve chosen to build our business, and which leads us to find purpose, fulfilment, and endless opportunity.
**Location:**
2610 Saskatchewan Avenue West
Portage la Prairie, MB **Job type:** Full-time
Job Summary
Full Time
$86k-111k (estimate)
06/17/2024
07/03/2024
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
