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Telephone Operator (day shift)
$41k-48k (estimate)
Full Time 2 Days Ago
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Jefferson - Philadelphia, PA is Hiring a Telephone Operator (day shift) Near Philadelphia, PA

Hours: 8:30-5p, Mon, - Fri, every other weekend & holiday 7a-3:30p.

  • Answering incoming calls to Einstein Philadelphia, Einstein Elkins Park and Einstein Montgomery.
  • Process emergencies for all 3 medical centers
  • Answering incoming calls to hospital, providing patient information, overhead paging when needed, and individual beeper paging.
  • Operators at the Medical Center answer calls for the Physicians Answering Service, in addition to processing and delivering messages.
  • Coordinating Code Blue, Code Red, Code Yellow, Code Pink, Code Black and Trauma
  • High School diploma required.
  • 1 - 3 years Hospital operator or switchboard experience required.
  • Excellent communication skills required.
  • Excellent customer service skills in a Hospital Call Center or similar high volume Call Center required

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnet®-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.

Jefferson’s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

  • OUR MISSION: We improve lives.
  • OUR VISION: Reimagining health, education and discovery to create unparalleled value
  • OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.

Job Summary

JOB TYPE

Full Time

SALARY

$41k-48k (estimate)

POST DATE

06/13/2024

EXPIRATION DATE

08/11/2024

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The job skills required for Telephone Operator (day shift) include Customer Service, Call Center, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Telephone Operator (day shift). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Telephone Operator (day shift). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Telephone Operator (day shift) positions, which can be used as a reference in future career path planning. As a Telephone Operator (day shift), it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Telephone Operator (day shift). You can explore the career advancement for a Telephone Operator (day shift) below and select your interested title to get hiring information.

If you are interested in becoming a Telephone Operator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Telephone Operator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Telephone Operator job description and responsibilities

A telephone operator typically performs tasks that cannot easily be automated.

02/03/2022: Greenville, SC

Collect calls normally require the assistance of a trained telephone operator.

02/13/2022: Peoria, IL

Most of the time, an operator can give both an address and telephone number for both new and established listings.

01/20/2022: Mcallen, TX

On a daily basis, Telephone Operators perform clerical duties such as typing, proofreading, and sorting mail.

01/26/2022: Baltimore, MD

May handle emergency calls and assist children or people with physical disabilities to make telephone calls.

03/23/2022: Oakland, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Telephone Operator jobs

Switchboard operators are becoming less and less common as most companies have their communications handled by automated systems.

01/28/2022: Pueblo, CO

Phone operators are essentially customer service personnel, and need to have a certain set of skills.

03/03/2022: Fort Wayne, IN

Each telephone was wired to a telephone exchange established for a town or area.

04/16/2022: Mobile, AL

At the turn of the 21st century, the oldest parts of the telephone network still use analog technology for the last mile to the end user.

03/27/2022: Tacoma, WA

Several large private telephone networks are not linked to the PSTN, usually for military purposes.

03/25/2022: Portsmouth, OH

Step 3: View the best colleges and universities for Telephone Operator.

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