Full time hours. M-F Rotating shift: 1st, 2nd shift & some 3rd shift. (the ideal candidate will support all 3 shifts during the week, holidays, and weekends)

MUST be flexable to move across different shifts, depending on departmental needs (will train on all three shifts). Must be able to work every other weekend and rotate holidays

Shift hours:

1st shift - 7a-3p

2nd shift 3p-11p,

3rd - 11p-7a

Job Summary:

Under the direction of the HIS Director, Client Support, answers all telephone calls made to the main hospital telephone number in an expeditious, cheerful and pleasant manner at all times.

• If workstation is located at the lobby, answer all overflow telephone calls made to the main hospital telephone number in the same manner as working in the Telephone Communication Console Room.
• Operates and assists with other related equipment in the Telephone Communications Console Room and/or at the Lobby Information Desks.
• Provides information for patients and visitors.

• 2 years previous experience as a telephone switchboard operator preferred
• High School graduate or equivalent required
• Good interpersonal/communications skills.
• Some computer knowledge
• MUST be able to work swing shift: 1st 2nd & 3rd shift. MUST be flexable to move across different shifts, depending on departmental needs (will train on all three shifts) & Must be able to work every other weekend and rotate holidays
• Bilingual or multilingual person preferred.