Position Summary/Purpose

Responsible for evaluating the effectiveness and compliance of Quality Control System

Essential Duties & Responsibilities

The following is a list of essential functions, which may be subject to change at any time without notice. Management may assign new duties, reassign existing duties or eliminate a function. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Analyze data and determine factors to assist other functions in developing corrective action
• Develop and maintain a defect prevention system
• Communicate quality issues to management
• Conduct internal audits for compliance to the quality management system (QMS)
• Conduct product and manufacturing process audits
• Assist Quality Manager in preparing and establishing procedures and work instructions for the improvement of the quality management system
• Review new product specifications and changes to existing specifications, and advise as to plants ability to copy and review gages and masters for new products, and for specification changes prior to production
• Upgrade and implement quality management system changes as required
• Assist customers with returns, analyze customer complaints, and determine corrective action required to prevent reoccurrence
• Visit customer plants to expedite resolution of quality problems
• When applicable, provide corrective action report to the respective customer and management
• Review quality systems and assure compliance (e.g. “P” charts, SPC, Control Plans, Calibration)
• Study effectiveness of present inspection techniques and keep informed of new inspection techniques
• Documentation management where required (e.g. PPAP, Non-conforming, 8D’s, Warranty)
• Aid vendors to clarify specifications and resolve complaints
• Assist training needs for supervision, inspectors, and operators as related to quality and SPC
• Serve as a member of APP (APQP) Programs
• Monitor customer scorecards
• Monitor relevant customer specific requirements and ensure compliance

Universal Expectations

• Authority to stop production or shipments when suspect parts are found and responsibility for quality of parts produced.

· As relevant to the job, functional knowledge and utilization of Peterson Spring Quality Management System (QMS) in accordance with the ISO 9001 and IATF 16949 Standard

· As a condition of employment, employee is expected to comply with our safety policies and procedures.

· Employee must comply with the Company’s environmental policy and procedures and with all requirements of the environmental management system in accordance with the ISO 14001 standard.

· Ability to work a full-time schedule.

Skills and Competencies

· AIAG: SPC, MSA, APQP/CP, PPAP, FMEA

· Structured 8-Step (8D) Problem Solving

· Statistical Sampling Plans

· Effective Communication, Organizational, and Problem-Solving Skills

· Knowledge of MS Office (Excel, Word, Outlook)

· Ability to Multitask

Education/Experience/Certifications

· High School Diploma / GED (Required)

· BS Degree (Required)

· 5 years’ experience (Preferred)