Operations Representative On-site role | Los Angeles, CA
POSITION SUMMARY:
The Records Retention Representative is an entry-level position in our operations team. This entry-level position focuses on maintaining accurate and organized records by reviewing and processing incoming documents. You will be responsible for ensuring the integrity of our documentation, assisting with document retrieval, managing file storage, and providing support across various operational tasks. Please note that this role may require occasional physical activity, such as standing and lifting objects weighing 25-30 lbs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Reads incoming material, verifies accuracy, and sorts and codes according to file system
• Stores material in paper form, or enters information into computerized storage system
• Retrieves materials for qualified personnel upon request
• Searches for and investigates information contained in files, inserts additional data on file records, completes reports, and keeps files current
• Keeps track of borrowed materials and ensures they are returned
• Disposes of obsolete files in accordance with established retirement schedules or legal requirements
• Maintain confidentiality of all records
• Scan and validate the quality and accuracy of imaged documents retained in Westlake's Dealer Center
• Retain and archive contracts, titles, and other documents in a secure environment
• Troubleshoot printers, load and replace toner on various makes and models
• Order office supplies for multiple departments, and deliver material to interoffice departments
• Assist mail clerk with sorting mail for over 80 departments and 1200 personnel
• Communicate needs, production, challenges, and any other business factor affecting production and/or quality

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
ESSENTIAL KNOWLEDGE, SKILL & LICENSES:

• Accuracy in inventory and record-keeping
• Basic Computer Skills, Microsoft Office Suite, understanding of Excel, MS Word, Microsoft Outlook, 10-key exposure
• Ability to multi-task and meet multiple deadlines
• Maintain a professional working relationship with all departments in the File request releasing of documents
• Assist department with various projects and audits
• Understanding of Megasys and FileNet systems is a plus
• Apply thinking and reasoning to challenges

PHYSICAL DEMANDS:
This position requires the ability to lift 25-30 lbs. on occasion.
EDUCATION AND/OR EXPERIENCE:

• HS graduate or GED. College Degree preferred
• Previous work experience in a marketing support environment, finance company, or auto industry is a plus

PAY RATE:

• $17.5 per hour
• The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

FULL-TIME BENEFITS

• Medical, Dental, and Vision benefits
• Life Insurance and Long-term disability plans
• Flexible Spending Account
• 401K matching
• Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
• Wellness Programs
• Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
• Career Path Opportunities
• Discounts on Parks, Museums, Movie Tickets, and Attractions
• Annual Flu Shot
• Paid Vacations Days
• Paid Sick days
• Paid holidays
• HGym (available in our Los Angeles, CA & Dallas, TX office)
• Rental Car Discounts, Dell Member Purchase Program
• UKG Wallet

ABOUT US
People. Purpose. Passion.
These are the hallmarks of Westlake Financial Services, and have been since our inception in 1988. Westlake specializes in prime to sub-prime automotive financing, helping car dealerships do what they do best: sell cars. Our unique credit approval software (known as "The Buy Program ©") allows dealers to get an on-the-spot loan approval without waiting for callbacks, fax-backs, or rehashes.
Westlake Financial Services is an Internet based, privately held finance company that specializes in the acquisition and servicing of sub-prime and non-prime automotive retail installment contracts. Headquartered in Southern California, Westlake originates indirect retail installment contracts through a network of 21,000 new and used car dealers throughout the United States. All collections and servicing are performed in-house from its central facility located in the Mid-Wilshire area of Los Angeles.
Westlake's success didn't just happen overnight. It took years of hard work, cultivation and intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to build and refine, always keeping our dealers and customers in mind.
CONTACT US
https://careers.westlakefinancial.com/