Description of Responsibilities

• Develop and execute strategic sales plans to achieve sales targets, expand market share, and maximize value.
• Analyze market trends, competitor activities, and customer needs to identify opportunities for growth.
• Collaborate with cross-functional teams to align sales strategies with overall business objectives.
• Assist in developing annual sales forecasts and budgets, providing input based on market insights and customer feedback.
• Build and maintain strong relationships with existing customers, serving as the point of contact for sales-related inquiries and support.
• Conduct regular customer visits to understand their needs, address concerns, and identify opportunities for upselling or cross-selling.
• Proactively engage with customers to anticipate their future needs and provide solutions to enhance their satisfaction and loyalty.
• Resolve customer issues and escalations in a timely and effective manner, ensuring high levels of customer satisfaction.
• Identify and pursue new business opportunities through market research, prospecting, and networking activities working collaboratively with the business development/innovation teams
• Develop and nurture relationships with potential customers, understanding their business challenges and presenting relevant solutions.
• Lead the sales process from prospecting to closing, negotiating contracts, and ensuring a smooth transition to inside sales / account management teams.
• Collaborate with internal teams to generate new leads and drive conversion.
• Provide regular sales forecasts and progress reports to senior management, highlighting key achievements, challenges, and opportunities.

• Utilize CRM systems to maintain accurate sales records, track customer interactions, and manage sales pipelines effectively.
• Identify areas for improvement and implement corrective actions to optimize sales performance and achieve objectives.
• Collaborate with R&D and business development teams on co-development, partnerships, and NPI activities with strategic customers.

Knowledge and Skills

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven track record (5-8 years) of successful sales experience, preferably in a B2B environment, with a focus on both account management and new business development.
• Strong understanding of sales principles, techniques, and best practices, with demonstrated ability to drive results and exceed targets.
• Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
• Strategic mindset with the ability to analyze market trends, identify opportunities, and develop effective sales strategies.
• Proficiency in CRM and ERP software and sales analytics tools to track performance and generate actionable insights.
• Highly organized and detail-oriented, with strong project management skills to prioritize tasks and meet deadlines effectively.
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing business needs.
• Proactive attitude with a strong customer focus and commitment to delivering exceptional service and value.
• Ability to travel 50% domestically and internationally