Are you passionate about providing customers with innovative problem-solving and technical expertise within an established and rapidly growing family-owned business? Gordon Electric Supply is leading the charge in the electrical distribution industry!

Who we are:

Gordon Electric Supply is a premier distributor of electrical supplies for professionals in the construction and manufacturing sectors, supporting projects nationwide through our website and 3 locations in northern IL. Family-owned and operated for over 70 years, our core values and corporate mission have cultivated a strong culture that enables the growth and development of our team members and their goals, emphasizing a work-life balance. Far outpacing the industry, we have been recognized six times in recent years as the Distributor of the Year by IMARK (the national industry co-op consisting of hundreds of electrical distributors). We exemplify reliability, teamwork, resourcefulness, and compassion to provide value for our customers and grow stronger as a team and as a company. We are focused on growth, embracing new technologies and investing in opportunities. Gordon is managed under the 4th generation of ownership; the company remains committed to our long-standing values and expectations for company growth.

Who we need:

We’re looking for someone willing to go the extra mile. Someone who will provide the best experience for our customers by assisting in product selection, answering technical questions, suggesting product options, and providing the best quotes possible.

Specific tasks:

1. Ensures accurate, responsive customer service is provided through day-to-day operations on the phone, at the counter, and via electronic communication.

2. Assists customers with product selection, answers technical questions, suggests various product options, and creates accurate, responsive quotations.

3. Provides alternative solutions and complementary products to increase the value for the customer and the company.

4. Provides customer service and service to the outside salesmen as required, expediting orders, solving problems, making vendor inquiries according to guidelines, etc.

5. Picks counter and will-call orders for quick turnaround.

6. Prepares timely quotations for customers and account representatives.

Minimum qualifications:

· Bachelor’s degree in business or equivalent preferred.

· A valid driver’s license with an acceptable driving record is required.

· Communicate effectively verbally and in writing – is comfortable and effective in discussing our product offerings with customers.

· Reliable, resilient, compassionate character and assertive personality.

· Strong team player

· Quick, proficient decision-making skills.

· Strong capability with basic math.

· Interest in selling and promoting our products.

Job Type: Full-time

Pay: $50,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work Location: In person