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Customer service supervisor
Unifi Jacksonville, NC
$63k-86k (estimate)
Full Time | Consumer Goods 7 Days Ago
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Unifi is Hiring a Customer service supervisor Near Jacksonville, NC

Responsibilities

  • Loads, unloads, services, guides, and directs customer aircraft.
  • Safeguards customers' baggage, air cargo, airmail from weather, loss, theft, damage and / or destruction.
  • Lifts, loads / unloads, sorts and transfers passenger baggage, airmail, freight and company material in and out of aircraft bins, belt loader or baggage carts in a safe manner.
  • Operate pushback equipment and maintains visual contact with Wing Walkers to ensure the pushback equipment is free of any danger.
  • Receives and records Customer baggage, airfreight, mail and company materials as required.
  • Picks up, delivers, and transports cargo and baggage to and from aircraft and prepares records in connection with these responsibilities.
  • Operates and / or drives motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers;

or manually push and pull push carts and containers.

  • Completes paperwork and forms connected with work assignments pertaining to procedures and enter into Company's information system as required.
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Qualifications

  • Must be a local (in-state) resident.
  • Valid In-State Driver's License.
  • Ability to pass a pre-employment drug screen.
  • Ability to pass up to a 10-year background check.
  • Must be at least 18 years of age.
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  • Must complete ramp and SIDA training to obtain airport authority identification security.
  • Must be able to lift / carry / push / pull and move items of 70 pounds and / or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
  • Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
  • Must be able to work in cramped or high places.
  • Must be able to carry heavy items up and down jet way stairs.
  • High School diploma or GED.

Preferred Qualifications

Experience : One year of relevant experience.

Knowledge, Skills & Abilities

  • Able to communicate information and instructions verbally and / or via radio equipment.
  • Able to communicate effectively in a professional manner.

Benefits

  • Flight Benefits - exclusive travel privileges for yourself and your family
  • Competitive pay with daily access to earned wages
  • Paid holidays and Paid time off
  • Comprehensive Medical, Dental, and Vision Insurance
  • 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees
  • Exclusive Discounts and Additional Wellness programs

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Last updated : 2024-05-22

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Goods

SALARY

$63k-86k (estimate)

POST DATE

05/24/2024

EXPIRATION DATE

08/22/2024

WEBSITE

unifi.com

HEADQUARTERS

GREENSBORO, NC

SIZE

1,000 - 3,000

FOUNDED

1971

TYPE

Public

CEO

EDMUND M INGLE

REVENUE

$500M - $1B

INDUSTRY

Consumer Goods

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About Unifi

Unifi is a manufacturer and distributor of multi-filament polyester and nylon textured yarns and related raw materials.

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The job skills required for Customer service supervisor include Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service supervisor positions, which can be used as a reference in future career path planning. As a Customer service supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service supervisor. You can explore the career advancement for a Customer service supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Supervisor job description and responsibilities

Guide and direct customer service team towards achieving operational goals.

04/06/2022: New Haven, CT

Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.

03/09/2022: Savannah, GA

Provide supervision and technical assistance to customer service team to attain departmental and organizational goals.

03/22/2022: Lafayette, LA

Perform annual reviews, appraisals and performance management reviews for the customer service staff.

04/02/2022: Racine, WI

Monitor business and process metrics to measure and manage customer service effectiveness.

05/09/2022: Augusta, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Supervisor jobs

Workers must be patient and polite, especially when dealing with difficult or angry customers.

03/28/2022: Durham, NC

The culture must be one of really honestly respecting and valuing staff and customers.

03/01/2022: Newark, NJ

Listen attentively and actively and they must take ownership and responsibility.

03/23/2022: Shreveport, LA

They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one.

04/30/2022: New Brunswick, NJ

Good customer service should be offered with politeness, respect and understanding.

02/11/2022: Pine Bluff, AR

Step 3: View the best colleges and universities for Customer Service Supervisor.

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