101 Jobs in germantown, md
BRADLEY ACCESSORIES CORPORATION is Hiring a Customer service representative Near Germantown, MD
With a culture focused on innovation, quality, and family, you will know your colleagues on a first name basis, all while in a friendly, yet professional environment where your voice matters.
Heres Why Youll Love Working Here : Work within an innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences Generous time off program, with the option to purchase additional Paid Time Off.
Twelve paid holidays a year, including a company-wide paid holiday shutdown between Christmas and New Years Work schedules that support work / life balance Competitive salary and comprehensive benefits package including medical, free basic dental, life insurance, 401(k) with company match and more This role is located at our Menomonee Falls, WI location.
Hybrid work options available once trained. Heres Your Opportunity : As a Customer Service Rep-International and Domestic), you will be responsible for answering questions on products, pricing, and the parameters of doing business with Bradley;
be the point of contact for international customers, distributors, and representatives. Review customer requests for quotes and process orders.
Promote the company and products to all external contacts. Heres how youll contribute : Assist international customers with product inquiries, pricing, and lead time questions, and other general inquiries.
Provide support to international representative firms, wholesalers, and distributors. Assist with quotes, order processing, freight estimates, expedites and other requests.
Review requests for quotes and any related drawings. Work with International Sales Managers, estimating team and / or engineering team on product specifications.
Follow standard pricing guidelines.Work with freight forwarders and carriers to obtain freight related costs for quotes when requested.
Provide air and ocean freight quotes to customers when requested.Review and / or create documentation required for international orders.
Maintain a working knowledge of country specific requirements.Respond to inquiries from the International Website. Refer leads to appropriate manager, representative or distributor.
Process requests for literature and samples.Participate in conference calls with international customers and International Sales Managers several times per month.
Coordinate on labeling, special packaging and other requirements with manufacturing and shipping. Trace lost merchandise through freight company or freight forwarder, and work with freight coordinator on any lost or damaged products.
Assist customers with RMAs and replacement orders. Update international price books annually. Other related duties and projects as requested.
Last updated : 2024-05-24
Job Summary
Full Time
$41k-52k (estimate)
05/25/2024
08/24/2024
The job skills required for Customer service representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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