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Essential Duties and Responsibilities :
Maintains a professional, friendly and courteous atmosphere that provides guests with an exceptional gaming experience.Assists guests, players, and Slot Hosts with all requests in a professional and timely manner.
Explains the Bally's Rewards program in detail.Effectively markets the Bally's Rewards program to all new casino guests and actively enrolls new members.
Evaluates play and issues complementary amenities based on established guidelines.Utilizes all aspects of the Player Tracking System.
Stays informed about all Slot and Table Games activities and events.Maintains general knowledge of the properties.Inputs all player information into the database system and issues player cards.
Complies with all company's policies and procedures, as well as Colorado Gaming rules and regulationsPerforms other job related duties as requested.
CERTIFICATIONS AND LICENSES :
Must obtain a Colorado Gaming Support License
COMPETITIVE BENEFITS :
Bally's Black Hawk Casino offers : Health, Dental, Vision, 401K, PTO, Company paid Disability and Life Insurance; Employee Discount Meals, Subsidized Bus Passes, Reimbursement of Colorado Gaming License fees and Free Covered Employee Parking.
Last updated : 2024-06-08
Full Time
$28k-37k (estimate)
05/08/2024
09/07/2024
mediabistro.com
New York, NY
100 - 200
The job skills required for Guest service representative include Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service representative positions, which can be used as a reference in future career path planning. As a Guest service representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service representative. You can explore the career advancement for a Guest service representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.