Principal Duties & Responsibilities:

• Responsible for providing exceptional guest service to our internal and external guests.
• Positively affects interactions with guests and has the resiliency to deal with difficult guests in all types of business conditions.
• Provides complimentary to players for free play, food and beverage based on company policy.
• Reviews and monitors all current marketing promotions through guest interaction.
• Locate and cultivate guests and players with VIP potential, increase share of wallet and loyalty to Bally's Black Hawk Casinos.
• Implements Marketing promotions with direction from the Director of Marketing.
• Create networking at restaurant, business meetings, and misers to build and cultivate a new demographic for Slots and Table Games.
• Assist Marketing department in casino promotions and with the implementation or recognition programs for premium players.
• Must be able to work flexible schedule as required by business operations, including nights, weekends, and holidays.
• Perform other duties as requested.

Supervisory Responsibilities:

• None

Knowledge, Skills, and Abilities Required:

• Previous Casino Host experience (Highly preferred)
• 2 years minimum casino or other customer-related experience.
• High school or equivalent GED required.
• Must be computer literate and have MS Office skills (including Outlook, MS Word and Excel). 
• Excellent verbal, written, interpersonal communication skills.
• Must be able to obtain and hold a Colorado Gaming License. 
• Ability to work in a fast paced, high stress environment.
• Ability to adjust to and manage change effectively.
• Must be able to work all shifts including nights, weekends and holidays.

Competitive Benefits: 

• Health, Dental, Vision
• 401K
• PTO - 12 days for your first year
• Company paid Disability and Life Insurance
• Employee Discount Meals
• Paid lunch break
• Subsidized Bus Passes
• Reimbursement of Colorado Gaming License fees
• Free Covered Employee Parking.

*Medical benefits are effective upon enrollment after 60 days of employment.

Disclaimer: 

Bally's Black Hawk Casino is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Bally’s Corporation is the leading U.S Omni channel provider of land-based gaming and interactive entertainment. Be sure to join the fast-growing team today!