12 Jobs in bedford, oh
M&d Mower and Appliance is Hiring a Customer Service Near Bedford, OH
Customer Service duties will include answering phones and checking the status of orders for customers. Other duties will include assistance with daily paperwork, data-entry, tracking of orders, completing refunds, warranty claims and repair management and any other tasks deemed necessary during the course of the day. Training will be provided to learn the other positions in M & D, product lines, how to research products and about the other services provided by M & D.
Primary Duties
- Answering phones and assisting customers with their needs, transferring calls or taking messages for return calls
- Managing warranty claims and normal service tickets
- Assisting in processing daily paperwork from order picking and inventory updates
- Processing customer refunds on a bi-weekly basis
- Assist with daily order processing in the Interchange system
- Assigning shipping information to 3rd-party selling sites where necessary
- Assist with printing monthly reports
- Printing labels for inventory items
- Helping to ensuring the office is properly equipped with supplies
- Writing service orders and sales orders at customer counter
- Keeping sales documents / diagrams current
- Able to lift up to 40 lbs
- Task oriented and able to work within time constraints
- Familiarity with email client software such as MS Outlook and Gmail
- Microsoft Office product knowledge is beneficial
- Customer oriented, friendly, and courteous
Job Summary
Full Time
$38k-47k (estimate)
05/27/2024
07/26/2024
The job skills required for Customer Service include Customer Service, Microsoft Office, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service positions, which can be used as a reference in future career path planning. As a Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service. You can explore the career advancement for a Customer Service below and select your interested title to get hiring information.
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