18 guest service agent hilton atlanta Jobs in atlanta, ga
Peachtree Hospitality Management is Hiring a Guest Service Agent Near Atlanta, GA
This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Job Summary
Full Time
$35k-45k (estimate)
06/15/2024
06/28/2024
peachtreehotelgroup.com
ATLANTA, GA
50 - 100
2008
PAULA WEAVER
<$5M
Accommodations
Related Companies
About Peachtree Hospitality Management
Peachtree Hospitality Management, a division of Peachtree Hotel Group, is a best-in-class hotel management company that creates loyalty across all stakeholders associates, guests and owners. Our proprietary systems and processes maximize financial performance and value of every asset, deliver efficiencies, and enable hotel teams to provide guests with an uncommon customer experience. Peachtree Hospitality Management delivers dedicated hotel management services for our own portfolio and extends that expertise to a growing number of owners as a third-party hotel manager. PHM currently manages t ...
he performance of 50 hotels, across 17 brands with 6,080 rooms located in 16 states. We leverage our team members' discipline-specific expertise to maximize financial performance and value of every asset, including: Hotel Operations People & Culture Sales Strategy & Execution Revenue Management Digital Marketing Accounting & Finance Opening & Transition Services Food & Beverage Information Technology
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The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.
