19 Jobs in amherst, ny
Shingle & Gibb Automation is Hiring a Customer Service Representative Near Amherst, NY
Shingle & Gibb Automation has an immediate opening for a full-time Customer Service Representative at our Amherst, NY location. If you are a CUSTOMER SERVICE professional looking for an opportunity to grow, Shingle & Gibb Automation has an exciting opportunity for you!
In This Role You Will
- Provide customer service in a fast-paced environment.
- Process quotes and orders for customers including expediting, model, part number and pricing review.
- Update orders to comply with customer changes.
- Maintain delivery performance on orders, coordination of information and communication between customer, outside sales and our vendors.
- Provide timely communication back to the customer through all stages of the quote and order processing.
- Ability to handle high volume of email and telephone interactions.
- Have excellent verbal and written communication skills.
- Possess a strong ability to organize data from different sources (email, phone conversations, teams messages, etc.)
- Exude a pleasant and friendly personality and demonstrate a passion for the customer.
- Ability to multi-task while focusing on the importance of details.
- Strong Computer skills with a high proficiency in Microsoft 365 Suite (formerly ‘Office’)
- Epicor P21 experience is a plus
- Familiarity with distributorship operations is a plus
- Strong problem solving and Teamwork skills.
- Must be able to interface with all levels of management both internal and with external customers.
- Continuous learning of and training on our product lines and technologies.
- Ability to work in an open office environment.
- Must have reliable transportation
- Must have reliable internet connection (for hybrid/remote work)
- Minimum education required- high school diploma
- The expected rate of pay for this position is starting at $20-25/hour depending on experience.
- This position also includes a potential annual merit bonus.
Apply now and find out what’s next for you.Equal Opportunity Employer/Vet/Disabled
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Job Summary
Full Time
Wholesale
$43k-54k (estimate)
06/04/2024
07/18/2024
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
