7 Jobs in Woodbridge, NJ
Spherion is Hiring a CUSTOMER CARE REPRESENTATIVE Near Woodbridge, NJ
Job details Spherion of NJ is now seeking Customer Care Representatives for in office positions located in Woodbridge, NJ.
The Customer Care Representatives will work in a dynamic service center where professionalism and commitment to a team environment is highly valued.
Customer Care Representatives handle a large volume of inbound calls from customers, agents, and third parties. The Customer Care Representatives will also process policy change requests, work independently on project assignments and other work handled in the Customer Solutions Center.
The Customer Care Representative is a temp - perm position with opportunities for advancement and permanent employment. ...
Perks & Benefits :
Onsite gym & nurse practitioner
$20 - $22 / hour BOE
Temp - perm
about 6-8 months)
As a temp-perm employee Spherion does offer benefits to their employees
When made a perm employee the company offers : Health, Vision, Dental, 401k , tuition reimbursement, pet insurance, legal advice, More
Shifts range from 8 am to 7 pm, including early shifts from 8 am to 4 pm or 9 am to 5 pm, and later shifts from 10 am to 6 pm or 11 am to 7 pm.
There's also a rotating Saturday shift once a month or every three weeks, with reduced hours on those days.
Responsibilities :
Answer questions regarding policies, coverages and premiums; assume ownership for thorough follow up on all contacts.
Deliver first call resolution and make it easy for the customer.
Develop and maintain complete product knowledge of all three lines (Auto, Homeowner and Umbrella).
Accurately enter and update policy information into the various processing systems and handle phone inquiries.
Develop and foster Agent / Company Relationships.
Perform research and initiate changes / corrections to customer?s policies according to established procedures and sound business judgment.
Meet and / or exceed the expectations of customers and agents, providing professional and efficient service at all times through positive interactions and extensive product knowledge.
Other duties as assigned
Working hours : 8 : 00 AM - 7 : 00 PM
Skills :
The ability to communicate in Spanish is a plus!
College degree and / or NJ Property & Casualty license are a plus.
Education : High School
High School
Experience : 1-4 years
1-4 years
Qualifications :
Above average interpersonal, listening, communication and organizational skills.
Good analytical and decision making skills.
Excellent computer / data entry and general math skills.
High energy and motivation to follow up and take ownership.
Flexibility and ability to work under pressure.
Willingness and ability to learn new functions within the Customer Solutions Center.
2-3 years customer service experience
Apply to this posting and please be sure to attach your resume.
If you are a fit for this role a member of our team will contact you to schedule an interview and discuss this opportunityShow lessShow more Spherion of NJ is now seeking Customer Care Representatives for in office positions located in Woodbridge, NJ.
The Customer Care Representatives will work in a dynamic service center where professionalism and commitment to a team environment is highly valued.
Customer Care Representatives handle a large volume of inbound calls from customers, agents, and third parties. The Customer Care Representatives will also process policy change requests, work independently on project assignments and other work handled in the Customer Solutions Center.
The Customer Care Representative is a temp - perm position with opportunities for advancement and permanent employment.
Perks & Benefits :
Onsite gym & nurse practitioner
$20 - $22 / hour BOE
Temp - perm
about 6-8 months)
As a temp-perm employee Spherion does offer benefits to their employees
When made a perm employee the company offers : Health, Vision, Dental, 401k , tuition reimbursement, pet insurance, legal advice, More
Shifts range from 8 am to 7 pm, including early shifts from 8 am to 4 pm or 9 am to 5 pm, and later shifts from 10 am to 6 pm or 11 am to 7 pm.
There's also a rotating Saturday shift once a month or every three weeks, with reduced hours on those days. ...
Responsibilities :
Answer questions regarding policies, coverages and premiums; assume ownership for thorough follow up on all contacts.
Deliver first call resolution and make it easy for the customer.
Develop and maintain complete product knowledge of all three lines (Auto, Homeowner and Umbrella).
Accurately enter and update policy information into the various processing systems and handle phone inquiries.
Develop and foster Agent / Company Relationships.
Perform research and initiate changes / corrections to customer?s policies according to established procedures and sound business judgment.
Meet and / or exceed the expectations of customers and agents, providing professional and efficient service at all times through positive interactions and extensive product knowledge.
Other duties as assigned
Working hours : 8 : 00 AM - 7 : 00 PM
Skills :
The ability to communicate in Spanish is a plus!
College degree and / or NJ Property & Casualty license are a plus.
Education : High School
High School
Experience : 1-4 years
1-4 years
Qualifications :
Above average interpersonal, listening, communication and organizational skills.
Good analytical and decision making skills.
Excellent computer / data entry and general math skills.
High energy and motivation to follow up and take ownership.
Flexibility and ability to work under pressure.
Willingness and ability to learn new functions within the Customer Solutions Center.
2-3 years customer service experience
Apply to this posting and please be sure to attach your resume.
If you are a fit for this role a member of our team will contact you to schedule an interview and discuss this opportunityShow lessShow more
key responsibilities
Answer questions regarding policies, coverages and premiums; assume ownership for thorough follow up on all contacts.Deliver first call resolution and make it easy for the customer.
Develop and maintain complete product knowledge of all three lines (Auto, Homeowner and Umbrella).Accurately enter and update policy information into the various processing systems and handle phone inquiries.
Develop and foster Agent / Company Relationships.Perform research and initiate changes / corrections to customer?s policies according to established procedures and sound business judgment.
Meet and / or exceed the expectations of customers and agents, providing professional and efficient service at all times through positive interactions and extensive product knowledge.
Other duties as assigned
experience
1-4 years
skills
The ability to communicate in Spanish is a plus!College degree and / or NJ Property & Casualty license are a plus.
qualifications
Above average interpersonal, listening, communication and organizational skills.Good analytical and decision making skills.
Excellent computer / data entry and general math skills.High energy and motivation to follow up and take ownership.Flexibility and ability to work under pressure.
Willingness and ability to learn new functions within the Customer Solutions Center.2-3 years customer service experience
education
High School
Job Summary
Full Time
$45k-56k (estimate)
05/19/2024
07/17/2024
stixinc.net
West Springfield, MA
<25
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The job skills required for CUSTOMER CARE REPRESENTATIVE include Customer Service, Customer Care, Listening, Data Entry, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a CUSTOMER CARE REPRESENTATIVE. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CUSTOMER CARE REPRESENTATIVE. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CUSTOMER CARE REPRESENTATIVE positions, which can be used as a reference in future career path planning. As a CUSTOMER CARE REPRESENTATIVE, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CUSTOMER CARE REPRESENTATIVE. You can explore the career advancement for a CUSTOMER CARE REPRESENTATIVE below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
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Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
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That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
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Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
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Learn the basics, then move on to bigger things.
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Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
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Step 3: View the best colleges and universities for Customer Care Representative.
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