5 Jobs in Virginia, VA
Choice Financial Group is Hiring an IT Specialist Near Virginia, VA
Position Description:The IT Support Specialist position installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users. Additionally, the IT Support Specialist will provide timely troubleshooting for hardware and software issues, analyze, resolve, and maintain both hardware and software for networks, email, desktops, and telecommunications. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give hands on help via Teams, phone, email or messaging to help resolve technical issues.
Responsibilities:
- Develop new strategies and IT procedures to increase efficiency, aid in trouble shooting, enhance workflow and improve ease of use
- Prioritize and schedule incoming help requests for end users
- Perform hands-on fixed at the desktop level, including installing and upgrading software and configuring systems and applications
- Test fixes to ensure problem has been adequately resolved and perform post-resolution follow-ups
- Access software updates, drivers, knowledge bases, and frequently asked questions resources on the internet to aid a problem resolution
- Identify and learn appropriate software and hardware used and supported by the organization
- Update and add new users to organization software programs
- Develop help sheets and knowledge base articles for end users
- Inventory employee hardware
- High Technical capacity and thoroughness
- Ability to diagnose problems
- Ability to conduct research into a wide range of computing issues as required
- Manage multiple projects simultaneously
- Willingness to innovate, explore new ideas, and acquire new skills
- Professionalism & Helpful attitude
- Effective communicator and excellent communication skills
- Organization skills
- Team player
- Positive can-do attitude
- Ability to remain calm under pressure
- Ability to prioritize
- Resourceful
- Associate's degree and 2 yrs. of related experience
- Minimum of 1 year experience in information technology or technical support
- Extensive familiarity with Windows & Microsoft operating systems
- Working knowledge of security software options and functionality preferred
- Knowledge of hardware technology and concepts
- Employee Health Benefits (medical, dental, vision)
- 401K Retirement Plan
- Employer-paid Group Life Insurance.
- Paid time off
- Paid holidays
- Paid Bereavement
- Gym membership reimbursement
- Employee Referral Bonus
Job Summary
Full Time
$56k-69k (estimate)
06/06/2024
07/04/2024
choicenterprises.com
Fort Collins, CO
<25
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The job skills required for IT Specialist include Troubleshooting, Technical Support, IT Support, Computer Hardware, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Specialist positions, which can be used as a reference in future career path planning. As an IT Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Specialist. You can explore the career advancement for an IT Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Specialist job description and responsibilities
IT Specialists can also do roles of software engineers, software developers, database administrators, system analysts, computer security technicians, and network analysts, among others.
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IT Specialists offer a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
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IT Specialists typically understand how computer hardware and software work together and understand advanced troubleshooting methods.
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An IT specialist generally provide their services for companies regarding software, hardware, and databases.
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An IT Specialist also offer support over the phone or through remote system support software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Specialist jobs
Obtain Entry-Level Work (Timelines Vary).
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Pursue Vendor-Specific Certifications (Timelines Vary).
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Earn a Master’s Degree (Optional, Two Years).
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Accurately diagnose problems and deliver solutions, either through knowledge or research.
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Consider Earning a Master’s Degree.
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Step 3: View the best colleges and universities for IT Specialist.
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