At Redwood Credit Union we are on a journey to re-imagine the way we do business, and we can't do it without you - our next great hire.
Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. As a not-for-profit financial institution, our passion is for helping our Members meet their financial needs, whether it's through better rates, low or no fees, or expanded services.
That people-first approach holds true for our employees, too. Our work environment is built on service and trust. It's all possible with a leadership team committed to hiring talented people and helping them develop their careers.
The Mortgage Loan Processor plans, prepares and organizes real estate loan documentation to ensure accurate and expeditious loan closings while providing superior Member service.
Essential Functions

• Responsible for the timely and accurate coordination, processing and closing of assigned loan files, including opening escrow, ordering appraisals and reviewing and interpreting automated and manual underwriting findings.
• Review Desktop Underwriter ("DU") verification messages/approval conditions on first lien loans. Verify the accuracy and integrity of all loan data entered into the system including but not limited to names, addresses, government monitoring information, loan information (i.e. loan amount, interest rate, terms, lock-in expiration dates, assets, income, etc.)
• Request and manage the timely return of required documentation from Members including all third-party documents required for loan approval, including real estate appraisals, escrow and title services, verification of deposits, flood certifications, credit reports, etc.
• Review and analyze all documentation received and determine acceptability.
• Verify income and assets as required in the DU verification messages and RCU procedures.
• Review credit report as needed to address any inconsistencies identified in the DU findings.
• Setup loan files for submission to underwriting, including scanning/uploading all necessary documents.
• Utilize pipeline management system in conjunction with loan officer to ensure high quality Member service.
• Report on a daily basis any problems or concerns with specific loan files.
• Propose new or improved processes that will improve current processing structure.

Qualifications

• Knowledge in the use of Internet-based loan origination software preferred but not required.
• Skill in the operation of personal computers and general office equipment.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain effective working relationships with a diverse group of people including vendors and other Credit Union employees.
• Ability to act independently and confidentially, using discretion and tact.

Experience and Education

• A combination of education and experience equivalent to a high school diploma, plus one to three years' experience in mortgage lending industry or closely related field.

The ideal candidate has a combination of education and experience equivalent to a high school diploma, plus one to three years' experience in mortgage lending industry or closely related field.
Compensation: Base starting range: $23.00 to $30.00 per hour commensurate with experience.
Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
Redwood Credit Union offers a robust benefits package to our eligible employees including:
•Competitive medical, dental, and vision insurance, mental health offerings
•Employee performance incentive plan
•Salary Advancement- Merit increase based on performance
•401(k) program with employer match
•Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
RCU Discounts and Perks-
- RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
- RCU employees are eligible for a 1% discount on all recreational or boat loan products
- 2% discount off Visas and LOC Loans through RCU
- 0% interest on garment, fitness, or home office equipment loan of up to $500
- 100% financing for employee purchased homes!
Why work for Redwood Credit Union?
•Local financial institution, providing unparalleled service since 1950
•Recognized by Newsweek as one of "America's Best Credit Unions 2024"
•Top 5 Healthiest Credit Union in the USA, rated by Glatt Consulting
•Voted Best Places to Work in the North Bay 18 years in a row
•World-class employee engagement scores
•Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
•Recognized by Forbes as one of "America's Best Small Employers 2023"
Internal Team Members
If you are a current Team Member, please apply through the internal careers page located in RCUNET.
We are an Equal Opportunity Employer