Description

REJIS is seeking an individual with a minimum of one (1) or more years of proven IT support of desktop, printer, network, and server technical experience and excellent customer service skills.

Strong Knowledge supporting the following:

• Must have a thorough knowledge of desktop, printer, and network support
• Configuration and troubleshooting of desktops and laptops
• Configuration and troubleshooting of printers
• Basic knowledge of network troubleshooting and understanding
• Wireless network configuration and troubleshooting
• Effective provisioning, installation/configuration, operation, and maintenance of workstations and printers in an enterprise level network

Other Duties and Responsibilities: 

• Safeguards all REJIS and customer information per CJIS, MULES, and REJIS guidelines, including but not limited to source code, USB devices, reports, backup tapes, CDs, portable data, etc.
• Adheres to all REJIS policies and procedures as well as all applicable customer policies and procedures
• Provide guidance to junior staff and oversee some group activities
• Participate in proactive team efforts to achieve departmental and company goals
• Perform other duties as assigned

Requirements

• Associate's degree (AA) or equivalent from two-year college or technical school and six months to one-year related experience and/or training; or equivalent combination of education and experience and special certifications such as A , Net Microsoft certifications

EOE/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity/Marital Status

The REJIS Commission has developed an EEOP Utilization Report as required by the United States Department of Justice. It is available for review on our website at rejis.org/contact-us/join-our-team.

The minimum salary starts at $26.05/hour with the possibility of additional compensation based on years of experience, demonstrated skills, certifications, and education. This is an hourly position and is eligible for overtime.