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Primary Role Responsibilities :
The Customer Service Representative will be responsible for performing all tasks involved with Client Services and Accounts.
This position will involve learning and explaining services and products on behalf of all of our clientele.
Principal Duties and Responsibilities :
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every interaction
Update customer information in the customer service database during and after each interaction
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers
Making sure that the customer's experience is a positive one
Last updated : 2024-05-07
Full Time
$39k-49k (estimate)
04/12/2024
06/21/2024
MIAMI, FL
500 - 1,000
2009
ANGELA GIBBS
$200M - $500M
The job skills required for Customer service representative include Customer Service, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.