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Customer service specialist
Motion Recruitment St. Louis, MO
$50k-64k (estimate)
Full Time | Business Services 2 Days Ago
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Motion Recruitment is Hiring a Customer service specialist Near St. Louis, MO

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Customer Service Specialist in St Louis, MO (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age.

If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration : 12 Months

Required Skills & Experience

  • Active Series 7 Licensed (or within 2 year window so it may be re-activated quickly
  • 2 years of experience in Customer Service, Financial Services or Contact Center, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education.
  • Monday - Friday, 7am - 6pm
  • Microsoft Product
  • Strong written and verbal communication skills

Desired Skills & Experience

Brokerage operations experience

What You Will Be Doing

  • Participate in moderately complex support services in account management, operations, documentation, customer service and technical support.
  • Identify opportunities for process improvement within the customer support functional area. Review basic or tactical routine technical issues or challenges that require research and evaluation, applications or services, product conversions, and new product development.
  • Present recommendations for resolving moderate to complex situations and exercise independent judgment while developing understanding of internal and external customer needs.
  • Provide information to customer service colleagues, relationship managers, internal partners and stakeholders, and customers to resolve customer issues.
  • Serve as the first point of customer contact in providing support for routine technical questions and issues.
  • Last updated : 2024-05-20

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$50k-64k (estimate)

POST DATE

05/22/2024

EXPIRATION DATE

08/21/2024

WEBSITE

motionrecruitment.com

HEADQUARTERS

BOSTON, MA

SIZE

500 - 1,000

FOUNDED

1994

CEO

BETH GILFEATHER

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The job skills required for Customer service specialist include Customer Service, Customer Support, Verbal Communication, Financial Services, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

02/03/2022: New Britain, CT

Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.

01/27/2022: Lowell, MA

Customer agents talk to customers on behalf of businesses and companies.

01/30/2022: Rockford, IL

They help customers with their queries and complaints.

02/04/2022: South Bend, IN

A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.

01/31/2022: Rapid City, SD

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

02/10/2022: Toledo, OH

Communicate as efficiently as possible.

01/12/2022: Gary, IN

Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.

02/13/2022: Galveston, TX

Position requires thorough knowledge of product lines and the ability to exceed customer expectations.

02/17/2022: Pascagoula, MS

6-12 months of customer service experience and/or training; or equivalent combination of education and experience.

02/28/2022: Laramie, WY

Step 3: View the best colleges and universities for Customer Service Specialist.

Butler University
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