You haven't searched anything yet.
Latch was founded in NYC a decade ago with a vision to create unparalleled experience for residents through hardware and software. Now after 100 million unlocks, we're continuing that vision to transform how people interact act with spaces everywhere.
Our mission is to unified access to spaces, services, and experiences that redefine the way we live, work, and connect. We do this by combining software, products, and services into a holistic platform that makes spaces more efficient, enjoyable, and profitable.
Recently, we've acquired Honest Day's Work, propelling us toward a seamless residential ecosystem. Think empowered building owners, operators, and residents with secure access.
Led by CEO Jamie Siminoff's visionary expertise, we're shaping the future of spaces.
About the Role:
Latch is seeking a highly-motivated and skilled Tech Support Agent to become a part of our St. Louis team. This role is responsible for serving as a product knowledge expert in Latch offerings, delivering exceptional customer service to ensure the smooth day-to-day operations of our hardware and platforms. The ideal candidate has experience working with multiple stakeholders in a fast-paced, rapidly-changing environment, prioritizes effectively, and possesses excellent written and verbal communication skills.
Responsibilities:
Qualifications:
Joining us means:
We embrace diversity and strive to create an inclusive and equitable environment for all.
Attention Job Seekers: Beware of job scams!
Job scams are on the rise, and you should take steps to protect yourself in your job search. Here are some guidelines to help you stay safe if you are applying for a job with Latch or Door:
Job Type: Full-time
Benefits:
Job Type: Full-time
Benefits:
Schedule:
Application Question(s):
Ability to Relocate:
Work Location: In person
Full Time
Business Services
$61k-82k (estimate)
05/01/2024
08/27/2024
latch.com
DALLAS, TX
200 - 500
2014
Public
$10M - $50M
Business Services
Latch designs and develops smart access systems that allows residents and building owners to unlock doors using smartphones and keycards.
The job skills required for Tech Support Specialist include Customer Support, Customer Service, Troubleshooting, Problem Solving, Written Communication, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Tech Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Tech Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Tech Support Specialist positions, which can be used as a reference in future career path planning. As a Tech Support Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Tech Support Specialist. You can explore the career advancement for a Tech Support Specialist below and select your interested title to get hiring information.