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Facilities Management
Sparks Glencoe, MD | Full Time
$39k-49k (estimate)
1 Week Ago
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Customer service representative
Facilities Management Sparks Glencoe, MD
$39k-49k (estimate)
Full Time | Business Services 1 Week Ago
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Facilities Management is Hiring a Customer service representative Near Sparks Glencoe, MD

If you're enthusiastic, driven, and prepared to embrace a new challenge, we extend an invitation for you to explore the available positions.

At our company, we prioritize diversity, ambition, and a willingness to learn above all else. We are seeking your fresh perspective and passion to contribute to our innovative team.

Our Company is currently looking for a Customer Service Representative. In this position you will be making a difference each and every day.

Job Summary :

The Customer Service Representative (CSR) will be responsible for providing excellent customer service during phone calls and e-mail correspondence with customers.

Major Duties and Responsibilities

  • All CSRs will be prepared to take calls.
  • Ensure all potential job leads are being contacted and moved to the correct status
  • CSRs will be responsible for fielding all incoming service calls during business hours and notated / assigned on-call hours.
  • The CSR is responsible for not only receiving the necessary information of a lead or job, but also coordinating the appointment(s) on the different office’s calendar so that it optimizes business operations.

This will be for both first time and repeat service appointments.

  • Excelling in customer service and communication is a necessary trait of a CSR.
  • Ensure that all daily updates and customer communication is recorded and documented in the company's designated software.

Company Benefits

  • 401k matching
  • Medical / Dental / Vision
  • Generous PTO policy
  • Training & Development

Compensation : $20.00 - $24.00 per hour

Last updated : 2024-05-21

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$39k-49k (estimate)

POST DATE

05/22/2024

EXPIRATION DATE

08/22/2024

HEADQUARTERS

GLOBE, AZ

SIZE

<25

FOUNDED

1995

CEO

DON MCDANIEL

REVENUE

<$5M

INDUSTRY

Business Services

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