Customer Service Representative

Pay Rate: $18.00/HR Benefits!!

Location: Southfield, Michigan

Onsite: Yes 100% Onsite

Terms: after just 90 days andyou will get hired in directly permanent.

Responsibilities -

Answer incoming and make outgoing customer telephone calls: Answer customer calls and emails daily and

assist in resolving any questions or concerns in a professional, expeditious

manner while maintaining a positive, courteous approach to internal and external

customers

• Will handle 70 Calls Per Day (Average handle time is less than 5 minutes per call, then will have 45 seconds

to write notes after.

• Handling documentation, and Customer Complaints daily in a cubicle office setting

TRAINING SHIFT: M-F 8:00am-4:00pm

AFTER TRAINING SHIFT:

Monday-Friday 7:45am-5:00pm

One hour lunch, two 15-minute

breaks

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.