36 Jobs in Shawnee, KS
The State of Kansas is Hiring a Customer Representative Near Shawnee, KS
Job Posting closes: 06/13/2024
Supporting Documents Uploaded By: 06/14/2024
Employment Benefits:
- Comprehensive medical, prescription, dental, vision, and additional coverage
- Pre-tax savings accounts
- Sick & Vacation leave
- Work-Life Balance programs: military leave, jury leave, funeral leave
- 9 Paid State Holidays (designated by the Governor annually)
- Employee discounts with the STAR Program
- Retirement and deferred compensation programs
- Paid Parental Leave
- Employee Assistance Program
- On-the-job training programs
- Public Service Loan Forgiveness Program
Visit the Employee Benefits page for more information…
Click here to view the full position description
Education: High school diploma or equivalent.
Minimum Qualifications: Six months experience in interviewing, investigating or providing technical assistance to clients, customers, or the public. Education may be substituted for experience as determined relevant by the agency.
Preferred Experience: Knowledge of tax laws, regulations, policies and procedures. Ability to apply guidelines to individual situations. Demonstration of excellent customer service, written/oral communication, and time management skills. Ability to detect, correct and explain irregularities by applying tax accounting principles. Ability to multitask, plan and prioritize work. Prefer experience with Legacy ASTRA Tax Processing (ATP).
Post-Offer, Pre-employment Requirements: KBI and FBI fingerprint required due to access to Federal Tax Information files in KDOR systems.
- Email: KDOR_Recruitment@ks.gov
- Phone: (785) 296-3077
- Mailing Address: Kansas Department of Revenue, Office of Personnel Services, 109 SW 9th Street, Topeka, KS 66612
Job Application Process:
- First Sign in or register as a New User.
- Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
- Upload required documents listed below for the Careers> My Job Applications page.
- Start your draft job application, upload other required documents, and Submit when it is complete.
- Manage your draft and submitted applications on the Careers> My Job Applications page.
- Check your email and My Job Notifications for written communications from the Recruiter.
- Email – sent to the Preferred email on the My Contact Information page
- Notifications – view the Careers> My Job Notifications page
Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"
Required Documents for this Application to be Complete:
- DD214 (if you are claiming Veteran’s Preference)
- Resume
- Cover Letter
Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents”
Reasonable Accommodation Policy Statement: The Americans with Disabilities Act Amendments Act of 2008 ensures you the right to reasonable accommodations. A request for an accommodation will not affect your opportunities for employment with the State of Kansas. Arrangements will be made if you have a disability that requires an accommodation for completing an application form, interviewing or any other part of the employment process. It is your responsibility to make your needs known to the KDOR Recruitment Office at 785-296-3077.
Job Summary
Full Time
Business Services
$43k-53k (estimate)
12/09/2022
06/14/2024
portal.kansas.gov
DODGE CITY, KS
15,000 - 50,000
Private
$10B - $50B
Business Services
Related Companies
The job skills required for Customer Representative include Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Representative positions, which can be used as a reference in future career path planning. As a Customer Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Representative. You can explore the career advancement for a Customer Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Representative job description and responsibilities
Identify and assess customers’ needs to achieve satisfaction.
04/04/2022: Bradenton, FL
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
01/21/2022: Topeka, KS
Build sustainable relationships and trust with customer accounts through open and interactive communication.
04/05/2022: Spokane, WA
Provide accurate, valid and complete information by using the right methods/tools.
04/04/2022: Dothan, AL
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
03/14/2022: Lompoc, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Representative jobs
Customer service representatives need a high school education, on-the-job training and several soft skills.
04/01/2022: Syracuse, NY
Most customer service representative jobs require candidates to complete on-the-job training.
03/05/2022: Nassau, NY
Proven customer support experience or experience as a Client Service Representative.
04/01/2022: Salisbury, NC
Familiarity with CRM systems and practices.
03/29/2022: Fayetteville, AR
Flexibility in having different shifts and rotating schedules.
03/16/2022: Richmond, VA
Step 3: View the best colleges and universities for Customer Representative.
Similar Jobs
Popular Articles
