11 Jobs in Scottsbluff, NE
Summit Bodyworks is Hiring a Service Manager Near Scottsbluff, NE
Here's a few reasons you'll want to join the Transwest Team:
- Full benefits package for eligible employees including Medical, Dental, Life, and Disability Insurance
- HSA with Company Match and FSA options
- Paid Time Off and 401k
- Company paid holidays
- State of the art facility
- Training and real career growth
- Great people with a great culture
- Employee car discount program
- Essential responsibilities of service managers include but are not limited to the following:
- Service Managers are required to be at work between 8:00 a.m. to 5:00 p.m. Monday through Friday excluding company observed holidays or as required to meet the expectations of the department and or fiduciary responsibility.
- Develop, communicate, monitor and enforce effective service department processes to ensure the best of practices and Elite Customer experience.
- Maintain relationships with customers.
- Build and develop a market for service work.
- Supervise and control workload of service technicians.
- Schedule service work according to priority and maintain an orderly flow of work.
- Advise customers of necessary repair service including estimates of cost; also make recommendations to customers for preventative maintenance.
- Handles customer complaint problems pertaining to service and repair.
- Maintain in good condition all service tools, equipment and service vehicles.
- Responsible for keeping the shop area clean.
- Responsible for safety of service technicians and maintaining a safe working environment in the shop area and reporting all accidents to Human Resources immediately.
- Make sure all warranty claims are processed and forwarded to the supplier within the allotted time frame.
- Reviews all technician's and staff's time clock reports and submits them to the Payroll department in a timely manner.
- Review estimates and actual repair time for quality assurance.
- Complete labor pricing.
- Managing shop staff including administration, foremen, service advisors, service writers and technicians.
- Complete initial and on-going training and support of department personnel.
- Prepare an annual marketing plan and budget for the shop.
- Regularly monitor actual performance to plan and determine reasons for variance.
- Call on fleet accounts as directed by the Service Director.
- Maintain awareness of current and projected market conditions.
- Develop and implement appropriate strategies and programs as necessary to attain the dealerships shop objectives.
- Attend training sessions for products serviced by the company at the company’s expense.
- Engage customers and facilitate new and organic growth within defined Areas of Responsibility which includes completing a defined number of preapproved interactivities or personal visits at a customer’s place of business as directed by the Director prior to the 20th day of each month.
- Develop an annual budget with the relevant strategy and programs to meet departmental objectives and P&L requirements.
- Attend and or complete all assigned industry product and process training opportunities.
- Maintain a professional appearance and attitude.
- Perform other duties as assigned.
- Occasionally lift/push/pull up to 45 lbs.
- Requires frequent sitting, standing, balancing, bending or stooping for prolonged periods of time.
- Manual dexterity, fine manipulation and the ability to reach with hands and arms.
- Required manual dexterity and eye-hand coordination for data input.
- Climb in and out of vehicles.
- Normal range of hearing and vision.
- High school diploma or equivalent.
- Valid Driver's License and MVR in good standing.
- Experience working in a GM dealership
- Experience as a Service Advisor, Assistant Service Manager, or Service Manager
- Working knowledge of Karmak or CDK Dealer Business Systems and have strong computer skills.
- Must be a leader capable of motivating a staff to succeed.
- Excellent verbal and written communication skills.
- Detail oriented.
- Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening.
- Prior experience as a Service Manager
- Heavy Duty Truck, Trailer, Truck Equipment and/or Body Shop experience (Diesel Service Departments)
- Type: Salary
- Compensation Range: $90000.00-$110000.00
- Bonus Eligibility: Yes
- Shift: Day Shift
- Reports To: Service Manager
- Closing Date: When Filled
Date Posted: 06-04-2024
All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Summary
Full Time
$82k-106k (estimate)
06/06/2024
07/04/2024
summitbodyworks.com
Fort Lupton, CO
50 - 100
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The job skills required for Service Manager include Customer Satisfaction, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
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The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
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Responsible for understanding each customer's expectations and delivering services as needed.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
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Experienced leader with proven record providing exceptional customer service operations.
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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
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The service manager must also be able to work under stress besides handle stress.
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Step 3: View the best colleges and universities for Service Manager.
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