Job Summary

The Enhancement Manager is responsible for managing the overall production of the enhancements work within the company. Manage and train production team and work with the Sales Representative in guaranteeing complete client satisfaction. The Enhancement Manager must ensure projects are completed on time and within allocated budget according to quality standards of the company.

Core Values

• Culture of Safety Safety is always job #1

• A Growing Tradition Plants, Personally, Financially and Professionally

• Employee Owned Personal Pride in Success with an Owners Mentality

• Exceptional Customer Experience Delighting our Clients with our Products and Services

• Good Neighbors Community Pride Sharing our Success

• Respectability Treating Others as we want to be treated

Supervisory Responsibilities

• Recruits, interviews, hires, and trains new staff members

• Oversees the daily workflow of the department

• Provides constructive and timely performance evaluations

• Handles discipline and termination of employees in accordance with company policy

Duties/Responsibilities

• Forecasting and management of all labor and equipment needs

• Management of weekly and daily production schedule

• Management and direction of Project Managers (Larger Models)

• Daily Labor and Equipment Management

• Job Cost Review and Correction of process

• Discipline of all company and divisional policies and processes

• Collaborate with Sales to ensure that the company promise is being delivered on each job.

• Offer estimating help when needed

• New Job Assignment to PM (Larger Models)

• Preconstruction package review and sequencing

• Pre-con onsite review with salesman/team. (When necessary)

• Sub-contractor coordination and scheduling (Detailed info must be provided by sales)

With Project Managers and or Crew Leaders

• Determine and schedule equipment requirements for the job

• Manage schedule for Utility locates with OA (Office Administrator)

• Job scheduling to (Aspire) or master schedule (with team)

• Material procurement and delivery sequencing. (Aspire)

• Work with OA and Production team to stay current on Purchase Receipts and Sub Contractor Agreements

• Labor/ Crew Management

• Labor Back Log Management

• Head Count Forecasting

• Work Ticket Management

• Manage Job Site

• Safety

• Quality

• Production

• Daily work ticket review

• Time management and review (Aspire)

• Inventory transfer review accuracy of what the crew removes from the yard and takes to the job and what is returned to inventory from the job

• Quality control on the product being delivered/implemented this includes:

• Quality of materials

• Quality of Planting and sod installations

• Quality of hardscape installation

• Sub-contractor quality and fulfillment of the contract scope

• Observation and training of the crews and their capabilities, feedback on performance to the operations manager

• Work with sales on the facilitation of the change order process. No changes without authorization

• Coordinates and facilitates close out process

• Weekly and monthly revenue recognition on their jobs

• Labor Review on jobs- Over/Under analysis

• Work with supervisor to guarantee the success of the division

• Employee also agrees to perform any other duties assigned

Required Skills/Abilities

• Excellent verbal and written communication skills

• Excellent interpersonal, negotiation, and conflict resolution skills

• Excellent organizational skills and attention to detail

• Strong analytical and problem-solving skills

• Ability to prioritize tasks and to delegate them when appropriate

• Ability to act with integrity, professionalism, and confidentiality

• Proficient with Microsoft Office 365 or related software

• Proficiency with or the ability to quickly learn the organization’s management systems

Education and Experience

• Bachelor’s degree in, or related field required

• A minimum of three years of management experience preferred

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:

• Have full range of mobility in upper and lower body

• Be able to reach overhead

• Be able to work in various positions, including, but not limited to, stooping, standing, bending over, sitting, kneeling, and squatting for extended periods of time

• Be able to lift, pull and push materials and equipment to complete assigned job tasks

• Be able to lift 50 pounds of weight frequently throughout assigned workday