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Santa Ana Star Casino Hotel
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RESTAURANT SUPERVISOR
$24k-37k (estimate)
Full Time 11 Months Ago
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Santa Ana Star Casino Hotel is Hiring a RESTAURANT SUPERVISOR Near Santa Ana, NM

Job Summary:

The Restaurant Supervisor is responsible for the oversight of the front of house operations in the restaurants.


Job Description


Expectations of Leadership:

  • Actively support, demonstrate, and promote the company’s core values.
  • Be approachable and engaging with fellow team members.
  • Always treat individuals with dignity and respect regardless of job position.
  • Demonstrate maturity through exhibiting excellent listening skills.
  • Make educating, inspiring, and motivating your team central to your mission.


Major Responsibilities/Activities:

  • Functions as the trainer of all new front of house team members, ensuring that the training is consistent, and all team members are properly trained.
  • Effectively and professionally communicates expectations to team members, providing them with guidance or corrective action.
  • Addresses guests and team members concerns and resolves conflicts.
  • Communicates variances from established standards to the Food and Beverage Manager.
  • Maintains a neat, clean, organized, safe and comfortable work environment for team members and guests.
  • Directly supervises team members to ensure the fulfillment of job responsibilities as outlined.
  • Ensures that time and attendance are reported correctly. Prepares any verbal or formal written documentation. Completes all financial reports as necessary.
  • Provides prompt, courteous, and friendly service to build personal first name relationships with as many guests in the casino as possible.
  • Performs other duties as assigned.


Minimum Requirements:

  • Preference is given to qualified Santa Ana Tribal members.
  • High school diploma or GED required.
  • New Minimum of 2 years of job-related experience.
  • Obtain a New Mexico Liquor Service permit & Food handlers card within 90 days of hire.
  • Excellent guest service skills a must.
  • Good interpersonal, verbal, and communication skills. Along with a Professional appearance.
  • Must be able to work a flexible schedule, including weekends and holidays.
  • Bi-lingual and multi-cultural experience preferred.
  • A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company’s choice, through a payroll deduction program.
  • Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-key gaming license.


Essential Mental Functions

The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Maintains a strict level of confidentiality regarding company information.
  • Must be able to work independently and exercise good judgment in handling a variety of situations.
  • Must have excellent problem-solving abilities.
  • Must be a detail oriented, organized individual with the ability to multi-task.
  • Must be able to work in a fast-paced environment.
  • Must be able to deal with stressful situations in a professional manner.
  • Display strong verbal and written communication skills.
  • Proven ability to handle conflict situations.
  • Must be a Team Player.


Essential Physical Functions

The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talks, and hear.
  • Must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds.
  • Must be able to walk and stand for extended periods of time.
  • Must be able to work well in fast paced, customer oriented environment.
  • Physical ability to safely perform the essential job functions of the position.


Equipment Used:

  • Standard commercial restaurant equipment.
  • POS
  • Smartphones, computers, laptop computers, and other traditional office equipment as required.


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee’s duties are performed indoors in a climate controlled non-smoking environment.

Job Summary

JOB TYPE

Full Time

SALARY

$24k-37k (estimate)

POST DATE

06/05/2023

EXPIRATION DATE

07/25/2024

WEBSITE

santaanastar.com

HEADQUARTERS

Bernalillo, NM

SIZE

200 - 500

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The job skills required for RESTAURANT SUPERVISOR include Leadership, Guest Service, Written Communication, Motivating, Problem Solving, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a RESTAURANT SUPERVISOR. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by RESTAURANT SUPERVISOR. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for RESTAURANT SUPERVISOR positions, which can be used as a reference in future career path planning. As a RESTAURANT SUPERVISOR, it can be promoted into senior positions as a Banquet Captain - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary RESTAURANT SUPERVISOR. You can explore the career advancement for a RESTAURANT SUPERVISOR below and select your interested title to get hiring information.

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If you are interested in becoming a Restaurant Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Restaurant Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Restaurant Supervisor job description and responsibilities

They train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints.

01/18/2022: Omaha, NE

The restaurant supervisor also handles any sort of problem that may arise within the restaurant so as to ensure customer satisfaction at all times.

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A supervisor reports to the manager about developments related to products, services and employees working under their direction.

02/19/2022: Jamestown, NY

The restaurant supervisor oversees the process while simultaneously ensuring food quality, service and cleanliness standards are maintained throughout shifts.

01/03/2022: Jamestown, NY

Ensure that all stocks and supplies are timeously requested, correct stock levels maintained stored under optimum conditions.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Restaurant Supervisor jobs

The salary of a restaurant supervisor may vary depending on many different factors.

01/18/2022: Pascagoula, MS

All applicants must pass the Supervisors CITB Health, Safety & Environment Test.

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A restaurant manager's duties vary from setting to setting and often depend on the employer.

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The restaurant manager manages the day to day operations of the restaurant.

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Maintain high standards of morale personal appearance of all staff.

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Step 3: View the best colleges and universities for Restaurant Supervisor.

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