Natural leaders driven by a strong sense of accomplishment and focused, detail-oriented thinkers with backgrounds in accounting, finance or business administration will be preferred for this Collections Specialist position. This Collections Specialist position in the Santa Ana, California region is a long-term contract / temporary opportunity. If you're interested in nourishing your career as an experienced Collections Specialist at a growing company, contact Robert Half today!Your responsibilities- Catalog all customer payments to the correct reports- Update customer files to ensure data integrity- Manage all billing and reporting activities in line with deadlines- Ensure bankruptcy filings are processed in the correct manner when received- Abide by all Federal Fair Credit Reporting Act rules and regulations- Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment- Guarantee payments are processed- Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries- Control inbound and outbound collections calls and correspondence