10 Jobs in Roseburg, OR
HIV Alliance is Hiring a Client Services Coordinator Near Roseburg, OR
Department: Client Services
Reports To: Care Coordination Manager
Position Type: FTE 1.0, 40 hour/week, non-exempt
Note: We are hiring one position for either Eugene, Roseburg, or Salem.
Hiring Bonus: $1,500
Bilingual candidates are eligible for an additional $1.50 Bilingual Differential
Eligible for Full-time benefits.
Application Instructions: All applicants must submit a complete Job Application, Supplemental Questions, and resume via the Job Portal to be considered.
Position Summary
The Client Services Coordinator position works with management staff to ensure that services are provided in accordance with guidelines established by HRSA, OHA, HIV Alliance, and any other applicable regulations or program requirements. This position coordinates access to support services provided through the Ryan White Treatment and Modernization Act of 2006.
This position works closely with our Care Coordination team to conduct audits of financial assistance requests prior to final approval for quality assurance. This position will provide feedback to staff around quality control of financial assistance requests.
Essential Functions and Responsibilities
Conduct daily chart audits to ensure Emergency Financial Assistance (EFA) is being issued per program standards and requirements
Coordinate and assist with Quality Management activities and Quality Improvement Initiatives
Help identify areas of improvement for department, set goals for Quality Management (QM) plan, oversee implementation of plan, observe the results, and modify the QM plan as needed
Assist Client Services Management team in coordinating and providing staff training/orientation
Perform activities related to document control and training management
Provide support and communicate regularly with CS staff regarding quality management-related items for improvement
Help develop and maintain performance measure reports in CareWare to ensure the agency is meeting improvement goals set by HRSA, OHA, and HIV Alliance.
Coordinate and provide EFA refresher trainings on a monthly bases for Care Coordinators
Coordinate, track and maintain staff records for access to multiple Electronic Health records
Provide support of special projects assigned by Client Services Management team
Run monthly program reports for Client Services Management team
Other duties as defined by Director and Ryan White Principles and Standards
Required Qualifications
Two years of nonprofit or public health administrative experience
One-year leadership experience or providing constructive feedback
Detail-oriented
Self-manager/self-motivated
Ability to work with diverse populations
Excellent written and oral communication skills
Working knowledge of databases
Record-keeping and organizational skills
Willing to be part of agency and department teams
Flexible hours required, some evenings and weekends
Valid Oregon driver’s license, driving record sufficient to be covered by agency auto insurance policy, ability to transport self to job-related events and locations
TB test (provided by agency)
Ability to pass agency criminal background check
COVID-19 Vaccine: HIV Alliance is a healthcare facility and requires all employees to be fully-vaccinated for COVID-19.
Preferred Qualifications
Client-centered service experience
Experience working with clients who have substance abuse and/or mental health issues
Knowledge of local and statewide social service providers
Physical Demands
While performing the duties of this job, the employee is required
The physical demands described above here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Working conditions, Travel and Environment
The duties of this job require individuals be able to work in non-traditional and community-based settings
The duties of this job require regular attendance
Travel to other locations as necessary to complete essential job functions
HIV Alliance prohibits discrimination based on race, color, religion, national origin, ancestry, citizenship status, physical or mental disability, age, sex, sexual/affectional orientation, gender identity, gender expression, marital or partnership status, veteran status, political affiliation or belief, genetic information, HIV antibody status or any other factor protected by law or association with any of these classes, in its services, employment, or use of volunteers.
HIV Alliance is a community united to stop the spread of the HIV epidemic. We strive to create an environment where everyone is empowered to reach their full potential. We value the diverse perspectives that each of us brings to this work, understanding the influences of culture, race, color, religion, national origin, ancestry, citizenship status, physical or mental disability, age, sex, sexual/affectional orientation, gender identity, gender expression, marital or partnership status, veteran status, political affiliation or belief, genetic information and HIV status in shaping our life experiences. We pledge to listen and ask questions before making judgments, and to continue to educate ourselves and each other. We recognize that we will only be successful against the HIV epidemic in a culture where oppression is not tolerated.
Job Summary
Full Time
Social & Legal Services
$58k-75k (estimate)
04/16/2023
06/11/2024
hivalliance.org
EUGENE, OR
<25
1994
DIANE LANG
<$5M
Social & Legal Services
Related Companies
About HIV Alliance
HIV Alliance's mission is "supporting individuals living with HIV/AIDS and preventing new HIV infections." We accomplish this mission through: Comprehensive, compassionate care and referrals for people affected by HIV/AIDS, Free and anonymous HIV testing and counseling for high risk populations, Culturally-appropriate safer-sex outreach to people at high risk of infection, Free syringe exchange, bio-hazard disposal, and first aid supplies to injection drug users, and Education to high-risk populations, health and social service professionals, international delegations, and the general public.
The job skills required for Client Services Coordinator include Client Service, Leadership, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Services Coordinator positions, which can be used as a reference in future career path planning. As a Client Services Coordinator, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Coordinator. You can explore the career advancement for a Client Services Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Coordinator jobs
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client services coordinator positions require a wide variety of skills and draw on many fields.
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Step 3: View the best colleges and universities for Client Services Coordinator.
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