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Efficient Air Service of Riverdale, NJ is looking to hire a full-time Customer Service Representative (CSR) with a can-do attitude. Are you an experienced and outgoing customer service professional who is looking for a career and not just a job? Are you an empathetic multitasker? Would you like to work for an established but growing local HVAC company in an essential industry? If so, please read on!
nThis dispatcher position starts at a competitive wage of $17-28/hr. This position would also be eligible for fantastic benefits, including health and vision insurance, a 401(k) plan plus match, paid time off, and opportunities for advancement. If this sounds like the right CSR opportunity for you, apply today!
nnTHE HISTORY AND CORE VALUES THAT GUIDE EFFICIENT AIR SERVICE
nEfficient Air Service is a family-owned business founded in 2005 by Albert M. Balonze, Jr. Since then, we have strived to take pride in our work, be honest, and have the integrity it takes to gain repeat customers. Our continuously trained technicians are confident in their abilities to provide 100 percent satisfaction on any and every job, each time.
nIn the field and in the office, our employees support one another in this fast-paced environment. We are a dedicated team of friendly attitudes with a strong work ethic. Our team is the backbone of our company which is why we celebrate their individual successes and growth, as well as the overall achievements of the company. As the company grows, we continuously work to preserve our core small business values by treating our employees with respect and integrity.
nnA DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE
nAs a Customer Service Representative, you are the voice of our company! You provide superb customer service to our clients and help keep our dispatch office running smoothly. Whether via an inbound or outbound communication, your positive, friendly disposition comes through in all your interactions by phone, email, or text - and is one of the reasons that our clients enjoy doing business with us.
nAs our Customer Service Representative, your primary responsibilities are to answer phones, schedule service appointments through Service Titan CRM, dispatch calls to techs, update customers on technician ETAs, and resolve issues for customers. You are never bored, as there are always a variety of office tasks that you can help with. With pride, you keep the office clean and organized. Whether communicating with clients or dispatching our techs, you love that you get to interact with people every day and enjoy keeping busy!
nnCUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS
n- HVAC office experience a plus but not required.
n- Knowledge of Service Titan and Quickbooks is a plus!
nCan you work accurately and efficiently in a fast-paced, high-volume atmosphere? Do you have excellent communication and interpersonal skills? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this HVAC CSR dispatching position!
nnREADY TO JOIN OUR HVAC CSR TEAM?
nWe understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this CSR job in an essential industry, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!
nnLocation: 07457
Full Time
Consumer Services
$45k-56k (estimate)
04/23/2023
10/09/2027
efficientairservice.com
Riverdale, NJ
<25
Consumer Services
The job skills required for Customer Service Representative (CSR) include Customer Service, CSR, Microsoft Office, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (CSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (CSR). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (CSR) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (CSR), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (CSR). You can explore the career advancement for a Customer Service Representative (CSR) below and select your interested title to get hiring information.