Job summary

A fantastic opportunity has arisen for a conscientious and dynamic administrator to join the close-knit and supportive Rehabilitation Team.

The unit is based at The Orchards, Ripon. The Orchards is a nine bedded inpatient ward providing rehabilitation and recovery for working age adults with mental illness.

The team base is easily accessible by car, bus and bicycle with off street parking available.

It is within walking distance of Ripon city centre. It is within half an hour of Harrogate and less than an hour form Leeds and York.

The number 36 bus runs frequently from Harrogate.

As a member of this ever growing and friendly team, you will work in the team office. The building is also home to other teams we work closely alongside and is anarea of high activity;

no two days are the same. If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.

Main duties of the job

The following responsibilities are examples, please refer to the attached Job Description for the complete picture .

Generic administrative activity such as : dealing with answer machine messages, responding to letters and emails, checking / taking the post, liaise with other departments and sites across the North Yorkshire area, ordering supplies, calendar management ( organising meetings / events), minute taking, data input, files and documentation prep ( case notes), photocopying, filing.

To be a point of contact on behalf of the clinical team, for service users, carers and visitors; responding to enquiries in a patient and helpful manner.

To assist in cross-cover support as required for other community teams as required.

To interact compassionately with service users and carers at all times.

To promote a positive image of the mental health service, the Trust and the people who access our services.

For further details / informal visits contact :

Name : Anne-Corneille, Team Manager on 01765 632920

Email address : About us

About us

With a starting salary of £22,816 per annum, a generous NHS pension scheme, a fantastic annual leave package (27 days annual leave plus bank holidays) and access to other NHS staff benefits and discounts, it is fair to say that this job has a lot to offer.

And, it's not just the NHS pay scaleand benefits that we offer that make joining our organisation an excellent choice, there are many training and development opportunities available, giving you the opportunity for career progression.

All staff have regular 1-2-1s, quarterly supervision meetings and an annual appraisal, which provides lots of opportunity for discussion around achievements, challenges and aspirations.

Staff recognition is very important to us; we work closely with colleagues to support development, the staff voice, and to recognise teams and individuals through our Greatix and Star Award schemes;

highlighting the outstanding work being done every day.

We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users.

The kind of care we would want for ourselves and for our loved ones.

Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person Specification

Qualifications

Essential

• Diploma / NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale)
• ITQ Level 2 or equivalent or willingness to work towards
• Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above

Experience

Essential

Significant administrative experience

Desirable

• Administrative experience in a clinical environment.
• Experience of participation in service and quality improvement initiatives.
• Experience of supervising / training junior administrative staff.

Knowledge

Essential

• Comprehensive knowledge of administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.
• Comprehensive knowledge of Microsoft Office applications (Word, Excel and Outlook).

Last updated : 2024-05-11